Technology Services Lead

Bank of America

. Manage and prioritize team tasks, assignments, tickets, service-level agreements, defects, incidents, problems, changes, and releases .

Posted 9/15/2026full-timeJersey City • New Jersey • United StatesSenior💰 $92,100 - $160,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in MongoDB database administration, including sharding, replication, and performance optimization. Proven ability to lead teams, manage incidents, and ensure high availability and reliability in production environments.

Highest-signal resume keywords

MongoDB Database AdministrationQuery OptimizationPython ScriptingLinux/Unix ExperienceBackup And Recovery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MongoDB AdministrationData ModelingDatabase TuningCapacity PlanningIndexingShardingReplicationPerformance MonitoringDisaster RecoveryIncident Management

Soft Skills

LeadershipMentorshipCommunication

Tools & Technologies

MongoDB AtlasAWSAzureGCPJiraOPS Manager

Industry Keywords

Financial Industry ExperienceService-Level AgreementsCompliance ActivitiesOn-Call RotationsHigh Availability Architecture

Tech Stack

Tools & technologies

AWSAzureCassandraGoogle Cloud PlatformLinuxMongoDBPythonShell ScriptingUnix

About the role

Key responsibilities & impact

Manage and prioritize team tasks, assignments, tickets, service-level agreements, defects, incidents, problems, changes, and releases
Provide escalation support and leadership point of contact for high-priority incidents and consulting engagements
Perform team-member responsibilities for applicable teams
Establish alerts, monitoring, dashboards, and processes for new projects and initiatives
Support resource interviews and onboarding
Perform access reviews and compliance activities and serve as an administrative-process delegate
Create on-call rotations and ensure support during off-hours, weekends, and release windows
Manage backup, recovery, and disaster recovery processes
Administer and maintain MongoDB production environments for high availability, scalability, and reliability
Design and implement MongoDB sharded clusters and replica sets
Define data models and schema designs aligned with application and performance requirements
Optimize database performance through query tuning, indexing, and execution-plan analysis
Monitor performance and conduct capacity planning
Troubleshoot database performance issues, replication errors, and production incidents to minimize downtime
Provide leadership, mentorship, and direction to team members and communicate results to senior management and business partners

Requirements

What you’ll need

5+ years of job-related experience
MongoDB database administration experience
Knowledge of sharding, replication, OPS Manager, clustering, and data modeling
Query optimization, indexing, capacity planning, and database tuning
Python and Bash/shell scripting
Linux/Unix platform experience
MongoDB Atlas on AWS, Azure, and GCP
Backup and recovery, security, and high availability architecture
Financial industry experience desired
Support experience with MongoDB, TigerGraph, SingleStore, and Cassandra
Knowledge of Jira desired
Ability to work 1st shift in the United States of America
40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Physical, emotional, and financial wellness support
Opportunities to learn, grow, and build a career
Annual discretionary incentive award based on individual, line of business/group, and company performance
Paid time off
Resources and support to make an impact and contribute to sustainable growth