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Wealth Management Client Associate
Bank of America. Provide client service support to potentially multiple Financial Advisors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a client-centric approach by providing exceptional service support to Financial Advisors and clients, ensuring alignment with bank policies while fostering strong client relationships. Proficient in utilizing technology platforms and tools to enhance client experiences and operational excellence.
Highest-signal resume keywords
Client-Centric MindsetProficiency in Microsoft Word, Excel, PowerPoint, and SalesforceFINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66Experience in Client Relationship ManagementDetail Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Service SupportOperational ExcellenceCustomization of SolutionsTimeliness and Accuracy in Client MaterialsUnderstanding of Investment Products
Soft Skills
Enthusiastic Self-StarterStrong Work EthicProfessional Verbal and Written CommunicationAdaptability to New InformationSound Judgment and Discretion
Certifications & Qualifications
FINRA Securities Industry Essentials (SIE)Series 7Series 66
Industry Keywords
Financial ServicesClient AdvocacyBank Policies and ProceduresInvestment ProductsClient Experience
About the role
Key responsibilities & impact- Provide client service support to potentially multiple Financial Advisors
- Support enterprise strategic objectives, operational excellence goals, and client advocacy within the Financial Advisor's business
- Customize solutions based on clients' specific needs
- Serve as the most frequent point of contact within Merrill to address clients' service needs
- Educate bank clients on service and banking offerings
- Ensure timeliness, accuracy, and completeness in client materials and follow up on client and Financial Advisor requests
- Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk
- Identify, deepen, and maintain client relationships by emphasizing bank offerings and incorporating banking into day-to-day practices
- Communicate outputs to the Financial Advisor
- Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need
- Lead with a client-first mindset
Requirements
What you’ll need- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Client-centric mindset, always acting in the best interest of the client
- Ability to learn and adapt to new information and technology platforms
- High School Diploma / GED / Secondary School or equivalent
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Professional verbal and written communication skills
- Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66) (desired)
- Industry knowledge and understanding of investment products (desired)
- Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience (desired)
- Comfortable operating in a fast-paced environment with changing and evolving responsibilities (desired)
- Detail oriented (desired)
- Commitment to continuous learning and professional growth (desired)
- Sound judgment and discretion when handling sensitive information (desired)
Benefits
Comp & perks- In-office culture supporting collaboration, engagement, and career development
- Appropriate flexibility based on role-specific responsibilities and business needs