Alumni Outreach Manager

Bank Street College of Education

. Develop and execute communications and social media strategies promoting alumni engagement, events, volunteer opportunities, and institutional initiatives .

Posted 9/22/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $72,500 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing communications and social media strategies to enhance alumni engagement and participation. Proficient in managing events, digital content creation, and utilizing CRM systems to analyze engagement metrics and inform strategic decisions.

Highest-signal resume keywords

Alumni RelationsEvent ManagementDigital Communication ToolsProject ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications StrategySocial Media ManagementEvent PlanningContent CreationData AnalysisProject ManagementVolunteer RecruitmentEngagement Metrics MonitoringEmail MarketingFundraising

Soft Skills

Excellent Written CommunicationInterpersonal CommunicationOrganizational SkillsCollaborationAbility to Manage Multiple Priorities

Tools & Technologies

Microsoft OfficeGoogle WorkspaceRaiser's Edge NXTEmail Marketing PlatformsCanvaAdobe Creative SuiteIMovieCRM SystemsDigital Communication ToolsSocial Media Platforms

Industry Keywords

Higher EducationNonprofit OrganizationsAlumni EngagementStudent EngagementAdvancement

About the role

Key responsibilities & impact

Develop and execute communications and social media strategies promoting alumni engagement, events, volunteer opportunities, and institutional initiatives
Create and manage newsletters, alumni spotlights, social media, videos, and other digital communications
Source alumni stories, career updates, and class notes
Manage alumni email inboxes and respond to inquiries, networking requests, and engagement opportunities
Monitor engagement metrics and recommend strategies to strengthen alumni participation and visibility
Develop and implement programs connecting students, recent graduates, and alumni
Create opportunities fostering lifelong engagement, volunteerism, advocacy, and future philanthropic support
Collaborate with campus partners on programming supporting student success and alumni engagement
Create and manage a Student Alumni Ambassadors Program and liaise on student-to-alumni transition initiatives
Develop outreach strategies and resources supporting recent graduates' career transitions
Plan and execute student and young alumni programs, networking events, reunions, and engagement activities
Manage event logistics, communications, registration, vendors, budgets, and post-event evaluation
Recruit, train, and support student and alumni volunteers, including Class Delegates and other volunteer leaders
Serve as staff liaison to designated alumni committees and volunteer groups
Maintain engagement records and constituent data in Raiser's Edge and related systems
Generate reports, conduct surveys, and analyze engagement metrics to assess program effectiveness and guide strategies
Partner with DARO Operations to maintain current and accurate constituent information
Contribute to alumni engagement strategies and collaborate with colleagues
Support major alumni and institutional events, including Alumni Weekend, Bank Street Celebration, reunions, volunteer leadership meetings, and special events
Work collaboratively within the Development and Alumni Relations Office
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required
Three to five years of professional experience in alumni relations, student engagement, communications, event management, fundraising, higher education, nonprofit organizations, or a related field
Excellent written, verbal, organizational, and interpersonal communication skills
Strong project management skills and ability to manage multiple priorities simultaneously
Experience using social media platforms and digital communication tools for engagement and outreach
Ability to analyze data and use results to inform decision-making and strategy
Proficiency with Microsoft Office, Google Workspace, CRM/database systems, email marketing platforms, and related technology tools
Ability to work independently and collaboratively with students, alumni, volunteers, faculty, staff, and donors
Ability to work occasional evenings and weekends as required
Applications must include a cover letter and resume
Experience in higher education, alumni relations, advancement, or nonprofit organizations preferred
Experience using Raiser's Edge NXT or similar CRM platforms preferred
Experience creating digital content using Canva, Adobe Creative Suite, iMovie, or similar applications preferred

Benefits

Comp & perks

Competitive salary and benefits package
Professional development opportunities
Supportive work environment committed to diversity, equity, and inclusion
Hybrid work arrangement with eligibility to work remotely up to three days per week after the 120-day introductory period, subject to departmental needs and supervisor approval