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Patient Access Coordinator
Baptist Health System KY & IN. Perform front office duties under the general direction of the Clinical/Practice Manager or designee .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in front office operations within a medical office, including patient registration, insurance verification, and financial counseling. Exhibits strong clerical accuracy and customer service skills while managing patient flow and medical records.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationFinancial CounselingClerical ExperienceCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical AccuracyPatient Flow ManagementMedical Records ManagementAppointment SchedulingPayment Collection
Soft Skills
Customer Service
Tools & Technologies
Switchboard OperationComputer Skills
Industry Keywords
Medical Office SettingDemographic InformationOut-of-Pocket ExpensePatient Payments
About the role
Key responsibilities & impact- Perform front office duties under the general direction of the Clinical/Practice Manager or designee
- Greet patients and visitors
- Verify patients’ demographic and insurance information
- Register patients
- Obtain necessary signatures
- Determine patients’ out-of-pocket expense
- Collect and document patient payments and/or provide financial counseling as appropriate
- Schedule appointments
- Ensure patient flow
- Operate the switchboard
- Manage medical records
- Provide customer service with clerical accuracy and fiduciary responsibility
Requirements
What you’ll need- High school diploma or equivalent required
- Computer skills required
- Must have own reliable, independent transportation
- Clerical experience in the medical office setting preferred
- Other education preferred
Benefits
Comp & perks- Health, Vision, and Dental Insurance
- Retirement with Company Match
- Generous Paid Time Off (Including Maternity/Paternity Leave)
- Short/Long Term Disability and Life Insurance
- Tuition Reimbursement