Patient Access Scheduler

Baptist Health System KY & IN

. Schedule patients for diagnostic tests and procedures ordered by referring physicians, generally via Epic, fax, or telephone .

Posted 10/5/2026full-timeRemote • Kentucky • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling and communication, ensuring efficient coordination of diagnostic tests and procedures while providing exceptional customer service. Proficient in managing pre-registration, insurance verification, and maintaining effective communication with patients and healthcare staff.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceInsurance VerificationCommunication SkillsTyping Speed

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingInsurance VerificationPre-RegistrationPayment EstimatesTyping Speed 45-50 WPM

Soft Skills

Expert CommunicationCustomer Service

Tools & Technologies

Epic

Industry Keywords

Diagnostic TestsPrecertificationsAuthorizationsReferrals

About the role

Key responsibilities & impact

Schedule patients for diagnostic tests and procedures ordered by referring physicians, generally via Epic, fax, or telephone
Handle a large volume of incoming calls or faxes
Schedule multiple procedures across multiple departments
Serve as the first point of contact for patients and physician offices
Provide expert customer service and communication to assist patients and office staff
Inform patients and physician staff about preparation and instructions for ordered tests
Identify required precertifications, authorizations, and referrals
Maintain effective communication with patients, physician offices, and ancillary hospital departments
Complete pre-registration, payment estimates, insurance verification, and benefit evaluation before appointments
Retain orders for all scheduled appointments before service

Requirements

What you’ll need

High School diploma or equivalent
Must type 45-50 wpm
Registration or Scheduling Experience Preferred