Authorization Associate 1

Baptist Health

. Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within appropriate timelines .

Posted 10/22/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in obtaining and validating authorizations with insurance payers, while maintaining knowledge of medical terminology and regulatory guidelines. Provides exceptional customer service in a fast-paced environment, ensuring efficient patient flow and addressing inquiries with compassion.

Highest-signal resume keywords

Authorization ValidationInsurance KnowledgeCustomer Service SkillsHIPAA ComplianceBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CPT CodingICD-10 CodingBasic Mathematical CalculationsEMR ApplicationsMicrosoft OfficePatient Access TrainingInsurance TerminologyRegulatory Guidelines KnowledgeMedicare Coverage StructureDetail Orientation

Soft Skills

Compassionate ServiceInterpersonal CommunicationTeam PlayerOrganizational SkillsAttention to Detail

Certifications & Qualifications

High School DiplomaGEDCertification in Patient Access

Industry Keywords

Revenue Cycle OperationsFinancial Assistance OptionsBHSF PricingPatient Flow CoordinationCall Center Environment

About the role

Key responsibilities & impact

Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within appropriate timelines
Work in a call center-type environment and meet individual quality metrics
Coordinate patient flow and ensure timely processing
Maintain knowledge and deployment of practices used within the department, physician practice, and hospital to address patient questions or concerns
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations
Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
A minimum of 1 year experience in validating/obtaining authorizations with insurance payers
Complete and pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Knowledge of medical and insurance terminology desired
Experience with computer applications, including Microsoft Office and EMR applications, and accurate typing skills
Knowledge of regulatory guidelines including HIPAA, AHCA, and EMTALA
Knowledge of Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole preferred

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement