Authorization Associate

Baptist Health

. Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within appropriate timelines.

Posted 9/17/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in obtaining and validating authorizations and referrals with appropriate CPT and ICD-10 codes while ensuring compliance with regulatory guidelines such as HIPAA and Medicare. Provides exceptional customer service in a fast-paced environment, coordinating patient flow and addressing inquiries with compassion and professionalism.

Highest-signal resume keywords

Authorization ValidationCPT and ICD-10 CodingCustomer Service ExcellenceKnowledge of HIPAA and MedicareBilingual English and Spanish/Creole

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Authorization ProcessingMedical TerminologyBasic Mathematical CalculationsEMR ApplicationsMicrosoft OfficeInsurance Payer InteractionDetail OrientationOrganizational SkillsQuality Metrics CompliancePatient Access Training

Soft Skills

Compassionate CommunicationInterpersonal SkillsTeam PlayerCustomer Service SkillsOrganizational Skills

Tools & Technologies

EMR ApplicationsMicrosoft Office

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

BHSF Revenue CycleInsurance RequirementsFinancial Assistance OptionsRegulatory GuidelinesEMTALAAHCA

About the role

Key responsibilities & impact

Request, follow up on, obtain, and validate authorizations, referrals, and notifications with appropriate CPT and ICD-10 codes within appropriate timelines.
Work in a call center type environment and meet individual quality metrics.
Coordinate patient flow and ensure timely processing.
Maintain knowledge and deployment of practices used within the department, physician practice, and hospital to address patient questions or concerns.
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations.
Provide professional, compassionate, and friendly service excellence to patients of all ages, families, employees, physicians, and community members.

Requirements

What you’ll need

High School Diploma is required.
Minimum of 1 year experience in validating/obtaining authorizations with insurance payers.
Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Knowledge of medical and insurance terminology desired.
Experience with computer applications, including Microsoft Office and EMR applications, and accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole preferred.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement