Financial Clearance Associate 1

Baptist Health

. Obtain and verify demographic and insurance information .

Posted 10/22/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient access operations, including obtaining and verifying demographic and insurance information, scheduling appointments, and ensuring compliance with HIPAA and Medicare guidelines. Exhibits strong customer service skills and the ability to work effectively in a fast-paced, high-volume environment.

Highest-signal resume keywords

Patient Access Training CompletionKnowledge Of HIPAABilingual English, Spanish/CreoleExperience With EMR ApplicationsExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical And Insurance TerminologyAccurate Typing SkillsScheduling Patient AppointmentsObtaining AuthorizationsDetail OrientedOrganizedProductivity MetricsInsurance VerificationRevenue Cycle Operations

Soft Skills

Compassionate ServiceInterpersonal Communication SkillsTeam Player

Tools & Technologies

Microsoft OfficeEMR Applications

Certifications & Qualifications

High School DiplomaGEDCertification

Industry Keywords

Patient Flow CoordinationQuality AssuranceFinancial Assistance OptionsBHSF PricingMedicare Coverage StructureEMTALAAHCA

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information
Obtain authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments
Schedule initial, follow-up, and add-on patient appointments and procedures
Work in a call center environment
Meet individual quality metrics, including productivity, accuracy, and customer service QA
Coordinate patient flow and ensure timely processing
Address patient questions and concerns using department, physician practice, and hospital procedures
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and Revenue Cycle operations
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology desired
Experience with computer applications, including Microsoft Office and EMR applications
Accurate typing skills
Knowledge of HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole
Less than 1 year of minimum required experience

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement