Financial Clearance Associate, Business Support

Baptist Health

. Obtain and verify demographic and insurance information.

Posted 10/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient access operations, including obtaining and verifying demographic and insurance information, scheduling appointments, and maintaining knowledge of insurance requirements and regulatory guidelines. Exhibits strong customer service skills and the ability to work effectively in a fast-paced, high-volume environment.

Highest-signal resume keywords

Patient Access Training CompletionKnowledge Of HIPAA RegulationsBilingual English And Spanish/CreoleExperience With EMR ApplicationsExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical And Insurance TerminologyScheduling AppointmentsDemographic VerificationInsurance AuthorizationPatient Flow CoordinationQuality Metrics AchievementAccurate Typing SkillsMicrosoft Office ProficiencyFast-Paced Work Environment Adaptability

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication Skills

Tools & Technologies

EMR ApplicationsMicrosoft Office

Certifications & Qualifications

High School DiplomaGEDPatient Access Training Certification

Industry Keywords

BHSF Revenue Cycle OperationsMedicare Coverage StructureEMTALA ComplianceAHCA RegulationsPatient Access Operations

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information.
Obtain authorization, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments.
Schedule patients' initial, follow-up, and add-on appointments/procedures.
Work in a call center environment.
Meet individual quality metrics, including productivity, accuracy, and customer service QA.
Coordinate patient flow and ensure timely processing.
Address patient questions and concerns using department, physician practice, and hospital procedures.
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Basic knowledge of medical and insurance terminology (desired).
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole.
Less than 1 year of experience.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement