Financial Clearance Associate, Business Support

Baptist Health

. Obtain and verify demographic and insurance information .

Posted 9/17/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient access operations, including obtaining and verifying demographic and insurance information, scheduling appointments, and maintaining compliance with regulatory guidelines. Exhibits strong customer service skills and the ability to work effectively in a fast-paced environment.

Highest-signal resume keywords

Patient Access Training CompletionKnowledge of HIPAA RegulationsExperience with EMR ApplicationsBilingual English and Spanish/CreoleExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical and Insurance TerminologyScheduling AppointmentsData EntryPatient Flow Coordination

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication

Tools & Technologies

Microsoft OfficeEMR Applications

Certifications & Qualifications

High School Diploma or EquivalentPatient Access Training Certification

Industry Keywords

BHSF Revenue Cycle OperationsMedicare Coverage StructureMedical Necessity Compliance GuidelinesAHCAEMTALA

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information
Obtain authorization, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments
Schedule patients' initial, follow-up, and add-on appointments/procedures
Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA
Coordinate patient flow and process requests timely
Maintain knowledge and deploy departmental, physician practice, and hospital practices to address patient questions or concerns
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology (desired)
Experience with computer applications, including Microsoft Office and EMR applications, and accurate typing skills
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole
Less than 1 year of experience

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement