Financial Clearance Associate, Business Support

Baptist Health

. Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments .

Posted 10/22/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient scheduling, insurance verification, and regulatory compliance, while providing exceptional customer service in a fast-paced healthcare environment. Bilingual capabilities enhance communication with diverse patient populations.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationCustomer ServiceRegulatory ComplianceBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical TerminologyInsurance TerminologyEMR ApplicationsMicrosoft OfficeTyping Skills

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALAMedicare CoverageRevenue Cycle Operations

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments
Schedule patients' initial, follow-up, and add-on appointments/procedures
Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA
Coordinate patient flow and ensure timely processing
Maintain knowledge and deployment of department, physician practice, and hospital procedures to address patient questions or concerns
Maintain knowledge of insurance requirements, Baptist Health South Florida pricing, financial assistance options, and revenue cycle operations
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology desired
Experience with computer applications, including Microsoft Office and EMR applications, and accurate typing skills
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole
Less than 1 year of experience required

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement