Financial Clearance Associate, Business Support

Baptist Health

. Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications .

Posted 10/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including scheduling, insurance verification, and regulatory compliance. Proficient in delivering exceptional customer service while maintaining knowledge of medical terminology and financial assistance options.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationCustomer ServiceHIPAA ComplianceBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical TerminologyEMR ApplicationsMicrosoft OfficeTyping Skills

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

BHSF Revenue CycleAHCAEMTALAMedicare Coverage StructureFinancial Assistance Options

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications
Schedule patients' initial, follow-up, and add-on appointments and procedures
Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA
Coordinate patient flow and process requests in a timely manner
Maintain knowledge and deploy department, physician practice, and hospital practices to address patient questions or concerns
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology (desired)
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement