Financial Clearance Associate, Business Support

Baptist Health

. Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments.

Posted 10/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including scheduling, insurance verification, and regulatory compliance. Proficient in delivering exceptional customer service while maintaining accuracy and efficiency in a fast-paced environment.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationCustomer ServiceRegulatory ComplianceBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical TerminologyInsurance TerminologyEMR ApplicationsMicrosoft OfficeTyping Skills

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALAMedicare Coverage StructureBHSF Revenue Cycle

About the role

Key responsibilities & impact

Obtain and verify demographic and insurance information, including authorizations, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments.
Schedule patients' initial, follow-up, and add-on appointments/procedures.
Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA.
Coordinate patient flow and process information timely.
Maintain knowledge and deploy departmental, physician practice, and hospital procedures to address patient questions or concerns.
Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and successfully pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Basic knowledge of medical and insurance terminology is desired.
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement