HIM Protected Health Info Specialist

Baptist Health

. Serve as a primary source of support for the Health System, including 8 acute care hospitals, Baptist outpatient services, and ambulatory surgical centers .

Posted 10/22/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health information management, including the release of protected health information while ensuring compliance with HIPAA and state regulations. Exhibits strong customer service skills and the ability to manage high-volume requests in a fast-paced healthcare environment.

Highest-signal resume keywords

Health Information ManagementHIPAA ComplianceCustomer Service ExcellenceRecord Health Information Technician (RHIT)Medical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release of RecordsQuality Assessment ReviewsComputer ProficiencyMedical Chart FormatMultitaskingAttention to DetailHigh Volume Performance

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsAbility to Work Under PressureTeam Collaboration

Tools & Technologies

MS OfficeWordExcelOutlook

Certifications & Qualifications

Registered Health Information Administrator (RHIA)Health Services Administration Certificates

Industry Keywords

Acute Care SettingHealth SystemProtected Health InformationInformation Blocking RegulationsConfidentiality

About the role

Key responsibilities & impact

Serve as a primary source of support for the Health System, including 8 acute care hospitals, Baptist outpatient services, and ambulatory surgical centers
Respond to requests from former patients, physicians, hospital staff, and other requestors for health information while preserving confidentiality of protected health information
Perform quality assessment reviews on release of health information for proper, complete, and accurate disclosure
Check all required components of received requests
Answer phone calls and provide information in accordance with hospital Disclosure of Medical Record Information policy, state and federal law, HIPAA, and Information Blocking regulations
Provide exemplary customer service
Work as part of a team to meet release-of-protected-health-information and department goals
Travel to different sites for depositions or court hearings

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
3 years of experience in release of records and/or acute care setting for a large healthcare organization required
Associate’s degree in health information management preferred
Record Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Health Services Administration certificates preferred
Knowledge of medical terminology, clinical chart format and computer skills
Ability to work in a highly-focused customer service oriented setting with high volume telephone experience
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Must be attentive to fine details and be a high volume performer with exceptional organizational skills
Requires traveling to different sites for depositions or Court hearings

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement