Patient Access Scheduler 1, Rehab – Scheduling

Baptist Health

. Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments.

Posted 10/2/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient scheduling, data entry, and customer service within a high-volume healthcare environment. Knowledgeable in medical terminology and regulatory compliance, with strong interpersonal communication skills.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceHIPAA ComplianceMicrosoft OfficeBilingual English, Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryBasic Mathematical CalculationsMedical TerminologyEMR ApplicationsScheduling System Proficiency

Soft Skills

Detail OrientedOrganizedCompassionateTeam PlayerInterpersonal Communication

Tools & Technologies

Microsoft OfficeEMR Applications

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALAMedicare Coverage StructureService Excellence

About the role

Key responsibilities & impact

Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments.
Obtain and verify demographic and insurance information.
Register patients and enter data into the scheduling system.
Work in a call center type environment.
Meet individual quality metrics.
Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members.
Practice the Baptist Health philosophy of service excellence.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Basic knowledge of medical and insurance terminology desired.
Experience with computer applications, e.g., Microsoft Office and EMR applications, and accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole preferred.
Less than 1 year of minimum required experience.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement