Patient Access Scheduler

Baptist Health

. Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments.

Posted 9/29/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient scheduling, data entry, and customer service within a high-volume healthcare environment. Knowledgeable in medical terminology and regulatory guidelines, with a focus on compassionate patient interactions.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceData EntryHIPAA ComplianceBilingual English/Spanish

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Mathematical CalculationsMedical TerminologyEMR ApplicationsMicrosoft OfficeData Entry Skills

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

Service ExcellenceInsurance InformationRegulatory GuidelinesAHCAEMTALAMedicare Coverage Structure

About the role

Key responsibilities & impact

Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments.
Obtain and verify necessary demographic and insurance information.
Register patients and enter data into the scheduling system.
Work in a call center-type environment.
Meet individual quality metrics.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.
Practice the Baptist Health philosophy of service excellence.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Basic knowledge of medical and insurance terminology desired.
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
Bilingual English, Spanish/Creole preferred.
Minimum required experience: Less than 1 year.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement