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Patient Access Scheduler
Baptist Health. Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments .
Posted 10/16/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in scheduling patient appointments and managing demographic and insurance information while ensuring compliance with regulatory guidelines such as HIPAA and Medicare. Exhibits strong customer service skills and the ability to thrive in a fast-paced, high-volume environment.
Highest-signal resume keywords
Patient SchedulingCustomer ServiceHIPAA ComplianceBilingual English/SpanishData Entry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Mathematical CalculationsMedical TerminologyInsurance TerminologyEMR ApplicationsMicrosoft OfficeTyping Skills
Soft Skills
Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication
Certifications & Qualifications
Patient Access Training Course
Industry Keywords
Regulatory GuidelinesAHCAEMTALAMedicare Coverage StructureMedical Necessity Compliance
About the role
Key responsibilities & impact- Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments
- Obtain and verify demographic and insurance information
- Register patients and enter data into the scheduling system
- Work in a call center-type environment
- Meet individual quality metrics
- Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members
Requirements
What you’ll need- High School, Cert, GED, Trn, Exper.
- Complete and pass the Patient Access training course
- Ability to work in a high volume, fast-paced work environment
- Ability to perform basic mathematical calculations
- Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
- Basic knowledge of medical and insurance terminology desired
- Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills
- Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
- Bilingual English, Spanish/Creole preferred
- Less than 1 year of minimum required experience
Benefits
Comp & perks- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources
- Wellness program that can help employees eliminate their medical plan deductible
- Tuition reimbursement