Patient Access Scheduler

Baptist Health

. Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments .

Posted 10/14/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient scheduling, data entry, and customer service within a healthcare environment, while adhering to regulatory guidelines such as HIPAA and Medicare compliance. Bilingual capabilities in English and Spanish/Creole enhance communication with diverse patient populations.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceHIPAA ComplianceMicrosoft OfficeBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryBasic Mathematical CalculationsMedical TerminologyInsurance TerminologyTyping Skills

Soft Skills

Detail OrientedOrganizedCompassionateInterpersonal CommunicationTeam Player

Tools & Technologies

EMR Applications

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

Baptist Health PhilosophyService ExcellenceRegulatory GuidelinesAHCAEMTALAMedicare Coverage Structure

About the role

Key responsibilities & impact

Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments
Obtain and verify demographic and insurance information
Register patients and enter data into the scheduling system
Work in a call center-type environment
Meet individual quality metrics
Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members
Practice the Baptist Health philosophy of service excellence

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology desired
Experience with computer applications, e.g., Microsoft Office and EMR applications
Accurate typing skills
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole preferred
Less than 1 year of experience

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement