Patient Financial Associate

Baptist Health

. Complete registration, financial screening, verification, and patient-throughput tasks supporting the revenue cycle, compliance, and patient experience .

Posted 11/4/2026full-timeMiami • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, financial screening, and revenue cycle management while ensuring compliance with healthcare regulations. Proficient in handling high-volume calls and providing exceptional customer service in a fast-paced environment.

Highest-signal resume keywords

Patient RegistrationRevenue Cycle ManagementInsurance VerificationCustomer ServiceHealthcare Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ScreeningPayment CollectionBasic Mathematical CalculationsMedical TerminologyInsurance Contracts Understanding

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateExcellent Interpersonal Communication

Tools & Technologies

Microsoft OfficeEMR ApplicationsVideo Conferencing Tools

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALAPublic Health SettingRevenue Cycle

About the role

Key responsibilities & impact

Complete registration, financial screening, verification, and patient-throughput tasks supporting the revenue cycle, compliance, and patient experience
Meet individual collection goals
Verify insurance benefits using online portals and communicate with insurance representatives
Explain deductibles and co-pays and collect patients’ financial responsibility
Confirm patient information and maintain accurate registrations according to strict guidelines
Conduct virtual registrations, obtain consent, and collect payments using video conferencing
Deploy and thoroughly explain legal, ethical, and compliance-related documents at registration
Collaborate with clinical teams and other departments to provide a seamless patient and caregiver experience
Handle approximately 1,000 calls daily in a fast-paced, high-volume environment
Work weekends, holidays, and during disastrous events as essential staff

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course
Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service
In lieu of degree and/or experience, ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Ability to multitask and have an agile mindset
Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications
Knowledge of medical terminology
Associates Degree preferred
Knowledge of healthcare regulatory guidelines including HIPAA, AHCA, EMTALA, etc. desired
Bilingual English, Spanish/Creole preferred

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement