Patient Financial Associate

Baptist Health

. Complete varied duties supporting the revenue cycle, compliance, and patient experience.

Posted 10/14/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, financial screening, and compliance within a revenue cycle environment, while providing exceptional customer service and maintaining strong interpersonal relationships. Proficient in healthcare regulatory guidelines and capable of performing in fast-paced public health settings.

Highest-signal resume keywords

Patient RegistrationFinancial ScreeningPayment CollectionHealthcare Regulatory GuidelinesCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mathematical CalculationsMedical TerminologyInsurance ContractsCollectionsAuthorizationsPre-Certifications

Soft Skills

Detail OrientedOrganizedCompassionateExcellent Interpersonal CommunicationTeam Player

Tools & Technologies

Microsoft OfficeEMR Applications

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALARevenue CyclePublic Health

About the role

Key responsibilities & impact

Complete varied duties supporting the revenue cycle, compliance, and patient experience.
Accurately and efficiently perform registration, financial screening, verification, and patient throughput tasks.
Meet individual collection goals.
Maintain a close working relationship with clinical team members to ensure a seamless, positive patient and caregiver experience.
Deploy legal, ethical, and compliance-related documents and present and thoroughly explain them to patients at registration.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.
Support Emergency Department and BOS Digital Registration.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course.
Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service.
In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Ability to multitask and have an agile mindset.
Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole preferred.
Minimum required experience: Less than 1 year.
Must be able to work as needed on weekends, holidays, and during disastrous events as essential staff.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement