Patient Financial Associate

Baptist Health

. Complete varied duties supporting the revenue cycle, compliance, and patient experience.

Posted 9/17/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, financial screening, and compliance within a fast-paced healthcare environment, while providing exceptional customer service and maintaining knowledge of healthcare regulations.

Highest-signal resume keywords

Patient Access TrainingPayment Collection ExperienceHealthcare Regulatory KnowledgeBilingual English/Spanish or CreoleCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ScreeningPatient RegistrationBillingCollectionsBasic Mathematical CalculationsMedical TerminologyInsurance Contracts UnderstandingAuthorizations and Pre-CertificationsEMR ApplicationsMicrosoft Office

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateExcellent Interpersonal Communication

Certifications & Qualifications

High School DiplomaGEDCertification

Industry Keywords

Revenue CyclePatient ExperienceHIPAAAHCAEMTALA

About the role

Key responsibilities & impact

Complete varied duties supporting the revenue cycle, compliance, and patient experience.
Accurately and efficiently perform registration, financial screening, verification, and patient throughput tasks.
Meet individual collection goals.
Maintain a close working relationship with clinical team members to ensure a seamless and positive patient and caregiver experience.
Deploy legal, ethical, and compliance-related documents and present and thoroughly explain them to patients at registration.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.
Support Emergency Department and BOS Digital Registration operations.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course.
Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service.
In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Ability to multitask and have an agile mindset.
Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. (Desired)
Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole preferred.
Essential staff availability to work weekends, holidays, and during disastrous events.
Minimum required experience: less than 1 year.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible
Tuition reimbursement