Patient Financial Associate

Baptist Health

. Complete varied duties supporting the revenue cycle, compliance, and patient experience.

Posted 10/20/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle management, patient access processes, and compliance with healthcare regulations. Proficient in providing exceptional customer service while maintaining strong relationships with clinical teams and ensuring a positive patient experience.

Highest-signal resume keywords

Patient Access Training CompletionPayment Collection ExperienceKnowledge Of Healthcare Regulatory GuidelinesBilingual English And Spanish/CreoleExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ScreeningVerificationBillingCollectionsBasic Mathematical CalculationsMedical TerminologyInsurance Contracts UnderstandingAuthorizationsPre-CertificationsEMR Applications

Soft Skills

Detail OrientedOrganizedTeam PlayerCompassionateInterpersonal Communication SkillsAgile MindsetAbility To Multitask

Tools & Technologies

Microsoft Office Products

Certifications & Qualifications

High School DiplomaGEDCertification

Industry Keywords

Revenue CyclePatient ExperienceHIPAAAHCAEMTALA

About the role

Key responsibilities & impact

Complete varied duties supporting the revenue cycle, compliance, and patient experience.
Accurately and efficiently complete tasks in registration, financial screening, verification, and patient throughput.
Meet individual collection goals.
Maintain a close working relationship with clinical team members to ensure a seamless and positive patient and caregiver experience.
Deploy legal, ethical, and compliance-related documents and thoroughly explain them to patients at registration.
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Complete and pass the Patient Access training course.
Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service.
In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Ability to multitask and have an agile mindset.
Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole preferred.
Minimum required experience: Less than 1 year.
Essential staff availability to work weekends, holidays, and during disastrous events.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement
$1000 Bonus