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About the role
Key responsibilities & impact- Provide independent review and challenge of Operational Risk elements across particular risk categories
- Ensure activities comply with the Barclays Operational Risk Framework, Policies, and Standards
- Identify interconnected, horizon, and emerging risks and support proactive risk management
- Analyze operational risk data to identify trends, patterns, and emerging risks
- Perform risk-based analysis of business processes, systems, and controls
- Research and monitor internal and external sources for potential Operational Risks
- Oversee, review, and challenge First Line activities, including RCSAs, Risk Events, Issues, and key Risk and Control meetings
- Engage effectively with First and Second Line management
- Provide Second Line input into First Line projects, initiatives, and strategic decision-making
- Lead oversight of the Americas operational risk portfolio and provide an integrated regional risk view
- Develop and implement IHC-specific operational risk appetite, KRIs, and risk guardrails
- Partner across legal entities, businesses, and risk disciplines to deliver a consistent risk management approach
- Analyze and synthesize regional operational risk insights to inform senior management decisions
- Represent the Head of Operational Risk Americas at senior governance forums and risk committees
- Manage a business function and contribute to function-wide strategic initiatives, policies, procedures, and complex strategic projects
- Lead large teams or sub-functions, or lead organization-wide projects as a technical expert and thought leader
- Train, guide, and coach less experienced specialists
- Provide expert advice to senior management and committees
- Manage resourcing, budgeting, and policy creation for a significant sub-function
- Escalate policy and procedure breaches appropriately
- Foster compliance and ensure regulations are observed
- Monitor and, where appropriate, influence regulators and advocacy groups on behalf of Barclays
- Negotiate with and influence senior internal and external stakeholders
- Act as principal contact for key clients and counterparts
- Serve as a mandated spokesperson for the function and business division
Requirements
What you’ll need- Extensive experience in Operational Risk Management or Enterprise Risk within a large, complex financial services organization
- Strong understanding of non-financial risk frameworks and governance
- Experience developing and implementing risk appetite frameworks, key risk indicators (KRIs), metrics, and management information
- Ability to translate risk data into actionable insights for senior stakeholders
- Strong understanding of operational risk exposures across businesses, legal entities, and risk categories
- Proven ability to synthesize multiple risk perspectives into a clear and cohesive regional risk view
- Proven track record of influencing senior stakeholders across geographies, business lines, and functional disciplines
- Experience operating effectively in a highly matrixed and global environment
- Experience engaging with senior governance forums, risk committees, regulators, and executive management
- Strong leadership and relationship management capabilities
- Ability to drive outcomes through collaboration and influence rather than direct authority