Fraud Detection Analyst

Barclays

. Monitor customer accounts for suspicious or fraudulent activities and take appropriate action .

Posted 10/5/2026full-timeHenderson • Nevada • United StatesMid-LevelSenior💰 $48,880 - $56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud prevention operations, including monitoring customer accounts, executing fraud detection strategies, and collaborating with stakeholders. Proficient in risk management and compliance, with strong problem-solving and critical thinking abilities.

Highest-signal resume keywords

Fraud Detection ToolsRisk ManagementCustomer ServiceCritical ThinkingKPI Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fraud Prevention StrategiesAccount ManagementInvestigative ResearchRegulatory ComplianceTechnical Troubleshooting

Soft Skills

Attention to DetailProblem-SolvingDecision-MakingAdaptabilityRelationship Building

Tools & Technologies

Fraud Detection TechnologiesCustomer Query Support Systems

Industry Keywords

Call Center OperationsFinancial Transactions MonitoringPolicy BreachesOperational ExecutionCustomer Care

About the role

Key responsibilities & impact

Monitor customer accounts for suspicious or fraudulent activities and take appropriate action
Execute customer query support, including credit card inquiries, account management, and case resolution related to suspected fraud
Collaborate with internal stakeholders across functions and law enforcement agencies in potential fraud cases
Develop and implement fraud prevention strategies and procedures using fraud detection tools and technologies
Support risk management, compliance, and customer care teams as needed
Identify and implement trends and developments related to regulatory requirements and internal fraud prevention policies
Manage and develop KPIs measuring customer care fraud prevention effectiveness
Monitor financial transactions for suspicious activity, conduct investigations, and report fraud incidents
Perform operational execution and customer service tasks
Identify and escalate policy breaches
Manage risk and strengthen controls within areas of responsibility
Build relationships with stakeholders and customers to address needs and handle sensitive issues

Requirements

What you’ll need

Background in call center operations and customer service, both in-person and virtual
Basic computer skills
Ability to troubleshoot technical problems
Strong critical thinking and sound decision-making skills
Strong problem-solving skills
Strong attention to detail and accurate documentation practices
Ability to navigate multiple systems and learn new fraud tools, processes, and controls
Willingness to work a non-standard schedule including Saturday and/or Sunday
Experience researching account activity and identifying unusual patterns or risks
Ability to adapt quickly in a highly regulated and risk-focused environment
Interest in developing expertise in fraud prevention operations
Understanding of risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills
Ability to work onsite in Henderson, NV and Wilmington, DE