Head of Hospitality, Leisure

Barclays

. Lead a portfolio of Hospitality & Leisure clients, translating trading performance, consumer trends, property considerations and operational priorities into strategies supporting resilience, investment and profitable growth .

Posted 10/27/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Hospitality & Leisure client portfolios, focusing on strategic relationship management, revenue optimization, and compliance alignment. Proven ability to lead teams, influence commercial decisions, and develop sustainable growth strategies within the sector.

Highest-signal resume keywords

Hospitality & Leisure ExperienceStrategic Relationship LeadershipPortfolio ManagementMarket Research & AnalysisRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementAcquisition SolutionsDevelopment StrategiesRefurbishment SolutionsWorking-Capital ManagementPayments SolutionsOperational PrioritiesTrading Performance EvaluationAsset-Backed StructuresCompliance Alignment

Soft Skills

Stakeholder Relationship ManagementTeam LeadershipCommunicationInfluencing SkillsClient Advocacy

Industry Keywords

HospitalityLeisureMarket TrendsConsumer DemandInvestment StrategiesOperational EfficiencySector PropositionsCommercial OwnershipRisk JudgementIndustry Bodies

About the role

Key responsibilities & impact

Lead a portfolio of Hospitality & Leisure clients, translating trading performance, consumer trends, property considerations and operational priorities into strategies supporting resilience, investment and profitable growth
Deliver sustainable revenue and strong client outcomes across operationally intensive and asset-backed business models
Develop strategic direction, methodologies, processes, policies and procedures for relationship management
Manage relationship management initiatives, colleagues, departmental goals, efficiency and effectiveness
Manage stakeholder relationships and third-party service quality
Manage relationship management risk and maintain alignment with compliance functions
Monitor revenue, profitability and cost control
Conduct market research on trends, competition and regulatory changes to identify opportunities
Own H&L portfolio P&L, market share, capital, ROTE, CTI/returns, client advocacy, profitability and franchise growth
Develop expertise across hotels, restaurants, pubs, leisure operators, visitor attractions, travel-related businesses and associated services
Originate development, refurbishment, acquisition, working-capital, payments, cash management and sustainability solutions
Build strategic client and acquisition plans and maintain a governed pipeline
Build Barclays' external reputation with operators, owners, investors, advisers and trade bodies
Influence commercial and risk decisions using insight into consumer demand, inflation, labour, property and investment cycles
Champion sector priorities and develop capability across the wider franchise
Balance growth, risk, regulation and compliance
Build stakeholder relationships that remove blockers and enable delivery
Lead a large team or sub-function, guide less experienced specialists, advise senior management and act as a senior external spokesperson

Requirements

What you’ll need

Significant banking, advisory, investment or operational experience across Hospitality & Leisure
Experience building target operating models and broader sector propositions to drive go-to-market strategy
Track record of leading relationships with owners, operators, management teams and investors
Experience evaluating trading-led and asset-backed structures, including property and franchise considerations
Experience delivering acquisition, development, refurbishment, working-capital or payments solutions
Strong external network across operators, advisers, investors and industry bodies
Strong understanding of H&L operating metrics, seasonality, labour, property structures and operating leverage
Commercial ownership, portfolio management and disciplined pipeline execution
Strategic relationship leadership and confident engagement with founders, owners and executives
Sound credit and risk judgement across trading volatility and asset-backed structures
Market visibility, communication and sector thought leadership
Ability to align Product, Risk, Coverage and specialist partners around complex client needs