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About the role
Key responsibilities & impact- Define product strategy aligned with business vision, managing capabilities and balancing short-term and long-term goals
- Lead cross-functional relationships and align product strategy and goals across teams
- Oversee product risk management, identify risks, develop mitigation strategies and maintain alignment with control functions
- Own the product development lifecycle from concept to launch, ensuring efficient processes, on-time delivery and alignment with customer expectations
- Work with product owners to drive change objectives
- Deliver product objectives and key outcomes aligned with business goals, financial targets and strategic vision
- Monitor product performance through data-driven analysis and adjust strategies to optimise outcomes and maximise value
- Drive a customer-first product vision based on customer insights, feedback, behaviours and pain points
- Apply business and financial acumen to pricing, costs, ROI, product development and prioritisation decisions
- Shape how OnePath evolves, is adopted across the business and delivers measurable value
- Work with senior business, technology, risk and compliance stakeholders to translate business needs into product priorities
- Improve customer experience and ensure effective governance, insight and continuous improvement
- Advise senior stakeholders and leadership teams on functional and cross-functional impacts
- Manage and mitigate risks and strengthen controls
- Create solutions through complex analysis, research, interpretative thinking and innovative problem solving
- Build and maintain stakeholder partnerships using influencing and negotiating skills
- If managing a team, define responsibilities, plan future needs, counsel employees and contribute to pay decisions
- As an individual contributor, guide technical direction, lead collaborative assignments and coach less experienced specialists
Requirements
What you’ll need- Strong Product Owner or Product Management experience, including requirements, prioritisation and product roadmap development
- Excellent senior stakeholder management and communication skills, with the ability to influence across business, technology, risk and other functions
- Experience driving product adoption, change and continuous improvement, using customer feedback and business outcomes to shape priorities
- Experience in customer experience, journey mapping or service design
- Knowledge of risk, controls and governance, ideally within financial services or another regulated environment
- Strong data analysis, benefits tracking and reporting skills
- Experience translating complex business, regulatory or operational requirements into practical product solutions
- Commercial awareness and experience supporting investment and prioritisation decisions
- Skills in risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills
