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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong product ownership and management capabilities, with a focus on developing customer-centric strategies and solutions. Proficient in evaluating risks, compliance, and market trends while leading teams in Agile environments.
Highest-signal resume keywords
Product OwnershipStakeholder ManagementAgile DeliveryRisk ManagementCustomer Journey Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementProposition DevelopmentOKR AnalysisFinancial ModelingTechnical Feasibility EvaluationMarket Trend AnalysisUser TestingP&L UnderstandingProduct Lifecycle ManagementCustomer Satisfaction Metrics
Soft Skills
Effective CommunicationInfluencing Decision-MakingTeam LeadershipCoaching and TrainingRelationship Building
Industry Keywords
Know Your Customer (KYC)Know Your Business (KYB)Economic Crime RisksFraud PreventionAnti-Money Laundering (AML)
About the role
Key responsibilities & impact- Manage and develop existing and new products and services within Business Banking
- Own related customer and colleague journeys, product strategy, product lifecycle decisions, and outcomes
- Drive change and transformation across the end-to-end customer onboarding journey
- Develop customer-level strategies and solutions tailored to customer needs
- Act as a subject matter expert and advise stakeholders across the Bank
- Develop product propositions and service strategies, define priorities, and lead execution
- Develop commercial and business models based on financial drivers and P&L understanding
- Evaluate technical feasibility, legal compliance, and risks for new products
- Monitor market trends and analyse employee and customer feedback through prototypes, user testing, and beta programs
- Manage launch plans and technical deployments, including rollout timelines, marketing, training, and communications
- Monitor adoption, usage, customer satisfaction, complaints, and revenue metrics
- Lead and develop the team, manage the product backlog, prioritise initiatives, and maintain delivery flow
- Advise functional leadership teams and senior management
- Manage and mitigate risks and strengthen controls
- Collaborate across business areas and build relationships with internal and external stakeholders
- Create solutions through sophisticated analysis, research, and evaluation of complex alternatives
- Train, guide, and coach less experienced specialists where applicable
Requirements
What you’ll need- Strong experience in product ownership, product management, or proposition development
- Confidence guiding stakeholders, providing expert advice, and influencing decision-making
- Ability to communicate effectively with technical teams and business stakeholders
- Ability to translate business requirements into clear product priorities and delivery objectives
- Experience analysing OKRs and performance metrics
- Understanding of Know Your Customer (KYC) and Know Your Business (KYB) requirements
- Understanding of economic crime risks, including fraud and anti-money laundering (AML)
- Ability to identify and consider operational, regulatory, and customer risks
- Experience leading teams, managing product backlogs, prioritising competing demands, and maintaining an effective flow of work
- Experience working within Agile delivery environments (desirable)
Benefits
Comp & perks- Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
- Barclays Mindset of Empower, Challenge and Drive
