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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Foreign Exchange sales, client relationship management, and regulatory compliance within financial services. Proficient in analyzing client data and market trends to drive revenue growth and enhance customer engagement.
Highest-signal resume keywords
Foreign Exchange Sales ExperienceClient Relationship ManagementRegulatory Compliance KnowledgeNumerical and Financial LiteracyStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Portfolio ManagementSales Process ManagementData AnalysisNegotiation SkillsFX Product KnowledgeMarket Trend AnalysisLead Conversion MetricsRisk ManagementCommercial Outcome DeliveryInternal MI Systems Usage
Soft Skills
Client FocusBusiness AcumenCommunication SkillsTrust-BuildingProblem-Solving
Certifications & Qualifications
Mandatory Regulatory QualificationsPRA Compliance QualificationsUK Financial Conduct Authority Qualifications
Industry Keywords
Financial ServicesForeign ExchangeFCA RegulationsPRA RegulationsMarket Share GrowthClient RetentionTrading ActivityFX Pricing NegotiationStakeholder PartnershipsSales Metrics
About the role
Key responsibilities & impact- Generate revenue and promote the bank's diverse product and service offerings
- Identify potential customers, analyse their needs and preferences, and monitor market trends and competitor strategies
- Create target customer segment profiles to tailor sales approaches and product recommendations
- Manage potential and existing customer relationships through high-quality support, query resolution, trust-building, and understanding financial goals
- Explain banking product features, benefits, risks, compliance requirements, enhancements, and regulatory requirements to customers
- Develop sales pitches and proposals, convert leads into customers, and negotiate mutually beneficial terms
- Collect and analyse customer feedback to inform product development and sales strategies
- Monitor lead conversion rates, customer acquisition costs, and other sales metrics
- Build client relationships, deliver FX market insight, and support growth in market share across the North of England
- Engage senior stakeholders and provide FX training
- Work with Coverage teams to identify opportunities to improve client retention and wallet share
- Manage the end-to-end sales process from initial engagement through post-sale support
- Analyse client trading patterns, negotiate FX pricing within internal frameworks, and monitor competitor activity
- Maintain focus on risk and controls and ensure activity meets FCA and PRA regulatory requirements
- Advise stakeholders and senior management on functional and cross-functional impacts
- Manage and mitigate risks, strengthen controls, and collaborate across business areas
- Develop innovative solutions through sophisticated analysis and extensive research
- Build and maintain internal and external stakeholder partnerships
- Regularly travel across the North of England
Requirements
What you’ll need- Experience or knowledge of Foreign Exchange within a sales environment
- Experience managing a customer portfolio and delivering commercial outcomes
- Numerical and financial literacy, with the ability to interpret client data and trading activity
- Experience using internal MI systems
- Knowledge of FX products, dealing channels and trading activity
- Experience negotiating pricing within a structured framework
- Understanding of regulatory requirements within financial services
- Experience working with coverage or relationship teams
- Client focus, business acumen, stakeholder engagement, risk and controls, communication and technical expertise may be assessed
- May require mandatory regulatory qualifications or minimum qualifications to meet internal company benchmarks under PRA and UK Financial Conduct Authority regulations
- Regular travel across the North of England
