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Base-IT GmbH

Key Account Manager – Western Austria, Southern Germany

Base-IT GmbH

. Build, maintain, and develop a stable customer network in the region .

Posted 10/13/2026full-timeRemote • Austria, GermanyMid-LevelSenior💰 €75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Key Account Management and IT Sales, with a strong focus on customer retention, revenue growth, and the ability to translate technical solutions into business value. Proven experience in managing complex sales cycles and collaborating with vendors and internal teams to deliver exceptional service and solutions.

Highest-signal resume keywords
Key Account ManagementMicrosoft Ecosystem KnowledgeManaged Services UnderstandingExcellent Communication SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT SalesCross-SellingUpsellingComplex Sales CyclesSLA ModelsIT Security KnowledgeCloud SolutionsVendor Management
Soft Skills
Entrepreneurial MindsetStrong OwnershipTeam CollaborationStructured Work Approach
Tools & Technologies
MicrosoftDell TechnologiesBarracudaFortinetCisco
Certifications & Qualifications
Vendor Certifications
Industry Keywords
Public-Sector ClientsIT ManagementCustomer RetentionDecision-MakersNIS2 Compliance

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Build, maintain, and develop a stable customer network in the region
  • Manage existing customers (Key Accounts), including revenue, growth, and retention targets
  • Identify cross-selling and upselling opportunities within the customer portfolio
  • Manage complex sales cycles spanning consulting, projects, and Managed Services
  • Prepare and conduct customer meetings, workshops, and management presentations
  • Maintain a vendor network with a focus on Microsoft, Dell Technologies, Barracuda, Fortinet, and Cisco
  • Coordinate with vendors on account strategies, joint customer activities, campaigns, incentives, and enablement programs
  • Leverage vendor programs to create added value for customers and Base-IT
  • Translate technical solutions into clear business value for decision-makers
  • Work closely with Presales, Consulting, and Operations
  • Act as a Trusted Advisor between customers, vendors, and internal technical teams

Requirements

What you’ll need
  • Several years of experience in Key Account Management / IT Sales
  • Excellent network in the region (customers, decision-makers, and IT management)
  • Sound knowledge of the Microsoft ecosystem (Cloud & Security)
  • Experience working with enterprise customers and complex IT environments
  • Understanding of Managed Services, SLA models, and long-term customer relationships
  • Entrepreneurial mindset and strong sense of ownership
  • Strong customer and service orientation
  • Excellent communication skills at management and C-level
  • Structured and independent approach to work
  • Team player with strong ability to collaborate across Sales and Technology
  • Experience with public-sector clients / tenders (a plus)
  • Knowledge of IT Security & Compliance, e.g., NIS2 (a plus)
  • Vendor certifications (Microsoft, Fortinet, Dell – not required)

Benefits

Comp & perks
  • Performance-based compensation with a willingness to offer significantly more depending on qualifications
  • Attractive bonus model in addition to the gross salary
  • Option to work a four-day week
  • Collaboration with internationally active customers
  • Company car
  • Company mobile phone, laptop (private use possible), and other IT equipment
  • Flexible working hours and the option to work from home
  • Attractive employee discounts
  • Individual training and certification opportunities
  • Fresh fruit, as much coffee as you can drink, and many other surprises
  • Legendary team events, including fantastic company outings
  • Numerous benefits and discounts on fashion, leisure, and technology
  • Company bicycle
  • “200er” sports program
  • Company health benefits, including free physiotherapy and massages
  • Strong technical team and established Microsoft portfolio
  • Long-term customer relationships instead of pure product sales
  • Short decision-making processes and direct access to senior management