Field Operations Partner

Bass Pro Shops

. Analyze operational control and compliance adherence, identify gaps and opportunities, and ensure practice matches process .

Posted 10/1/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational control and compliance, with a strong focus on risk assessment, process improvement, and stakeholder collaboration. Proven ability to lead compliance initiatives, conduct audits, and influence decision-making within the organization.

Highest-signal resume keywords

Operational Control AnalysisCompliance AdherenceStakeholder CollaborationProject ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Control DevelopmentCompliance TestingTrend ReportingProcess ImprovementBusiness Unit SystemsRegulatory KnowledgeAudit ParticipationTechnical AssistanceMulti-Site ExperienceCustomer Information Access

Soft Skills

Strong LeadershipEffective CommunicationConflict ResolutionInfluencing Decision MakingCustomer-Focused Behavior

Tools & Technologies

WindowsExcelWordPowerPoint

Industry Keywords

RetailFinancial ServicesCompliance RisksOperational ProcessesRegulatory Requirements

About the role

Key responsibilities & impact

Analyze operational control and compliance adherence, identify gaps and opportunities, and ensure practice matches process
Perform store walks to assess day-to-day operations and effectiveness
Leverage findings from CLUB operational control and compliance store walks, testing plans, FDIC, Audit and other reviews
Develop, document and track trend reporting for oversight of business processes, procedures and controls
Lead development and execution of operational controls and compliance solutions, including process improvement, training and communication
Partner with business unit stakeholders to execute and monitor documented processes and procedures
Prioritize operational controls and compliance efforts based on risk, strategic priorities and business need
Partner with store, divisional and CLUB leadership regarding compliance and regulatory risks, requirements and issues
Ensure stakeholder-identified solutions addressing compliance risks are implemented
Provide technical assistance to CLUB and retail stakeholders
Maintain working knowledge of relevant regulations and provide guidance on business initiatives
Lead and participate in operational control and compliance tests, audits and reviews
Gather and submit information, respond to findings and develop solutions
Serve as primary liaison for auditors, regulators and other stakeholders
Foster a culture of compliance and influence leadership decision-making and employee awareness

Requirements

What you’ll need

Preferred Degree: Bachelor’s Degree
4+ years of experience in retail or financial services
Multi-site experience preferred
Experience with business unit systems, procedures, processes and general operations preferred
Strong analytical skills
Ability to collaborate with multiple stakeholders to understand business drivers and processes and implement compliance solutions and process enhancements
Extensive written and verbal communication, mediation (conflict resolution) and facilitation skills
Ability to positively and effectively influence decision making within the organization
Strong leadership skills with proven ability to facilitate cross-functional teams
Experience with project management and related methodology
Visionary with long-term focus; able to see the end result
Self-starter demonstrating personal initiative and responsibility/ownership
Ability to create an open environment supportive of information and idea sharing, contribution, growth and achievement
Customer-focused behavior
Exemplary integrity, personal work ethic and continuous involvement in self-education and development
Proficiency in Windows, Excel, Word and PowerPoint
Ability to access customer information including unencrypted credit cards
Ability to travel 50%
Regular computer work, sitting, standing and walking; occasional lifting up to 50 lbs

Benefits

Comp & perks

Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund