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Systems Administrator – IT Professional III
Baxter & Woodman. Serve as the escalation point for complex endpoint, application, identity, and connectivity issues .
Posted 11/4/2026full-timeCrystal Lake • Illinois • United StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in endpoint management, application deployment, and identity security, with a strong focus on Microsoft technologies such as Intune, Entra ID, and Microsoft 365. Capable of mentoring IT staff and managing complex technical workstreams while ensuring compliance and security across multi-site environments.
Highest-signal resume keywords
Microsoft Intune AdministrationWindows Autopilot DeploymentEntra ID ManagementPowerShell ScriptingEndpoint Security Response
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows 11Windows ServerMicrosoft 365TCP/IPDNSDHCPVLANsConfiguration ManagerApplication PackagingOS Deployment
Soft Skills
Technical DocumentationProblem-SolvingPrioritizationMentoringCommunication
Tools & Technologies
Microsoft DefenderEDR/MDR ToolingSIEMITSM PlatformVPNSD-WANSwitchingWireless
Certifications & Qualifications
Microsoft 365Azure/EntraSecurity+CCNA
Industry Keywords
Endpoint ManagementIdentity SecurityApplication AccessNetwork InfrastructureIncident Response
Tech Stack
Tools & technologiesAzureDNSITSMSwitchingTCP/IP
About the role
Key responsibilities & impact- Serve as the escalation point for complex endpoint, application, identity, and connectivity issues
- Administer and improve endpoint management through Microsoft Intune, Windows Autopilot, and Configuration Manager
- Perform OS deployment, application packaging, patching, and compliance policy administration
- Administer Microsoft 365 and Entra ID, including user lifecycle, group and license management, Exchange Online, Teams, SharePoint, and OneDrive
- Support identity and access security, including Conditional Access, MFA enrollment and recovery, and privileged access hygiene
- Respond to security alerts from the managed detection provider and Microsoft Defender; investigate, document, contain, and escalate incidents
- Build and maintain PowerShell and Microsoft Graph automation and scripting
- Own technical workstreams for office moves, network cutovers, system migrations, hardware refreshes, and new location standups
- Provide technical integration support for acquired firms, including account migration, device onboarding, network connectivity, and application access
- Support office network infrastructure including switching, wireless, SD-WAN, VPN, and DNS/DHCP
- Maintain documentation, runbooks, asset records, and knowledge base content
- Own escalated ticket requests, meet response and resolution expectations, and identify recurring issues for permanent fixes
- Mentor IT Support Technicians and interns and review their work
- Evaluate technologies and make recommendations to IT leadership based on cost, risk, and operational impact
Requirements
What you’ll need- 7+ years of progressive experience in information technology, or a bachelor's degree in information technology, Computer Science, or a related field and a minimum of 5 years of experience
- Strong hands-on experience with Windows 11, Windows Server, and Microsoft 365 in a multi-site business environment
- Working administration experience with Entra ID and on-premises Active Directory, including Group Policy, Group Management, and Conditional Access concepts
- Practical understanding of TCP/IP, DNS, DHCP, VLANs, switching, wireless, VPN, and firewall concepts
- Experience working on a ticket/ITSM platform with documented SLAs
- Ability to explain technical issues clearly to non-technical staff and write documentation that others can follow
- Ability to prioritize competing requests across multiple offices and work independently without daily direction
- Physically capable of lifting up to 50 lbs., with or without reasonable accommodation
- Ability to travel throughout Baxter & Woodman's service area with own transportation, including occasional overnight travel to branch offices
- Available as needed on nights and weekends for major incidents, cutovers, and scheduled maintenance
- Relevant certifications preferred: Microsoft 365, Azure/Entra, Security+, CCNA, or equivalent
- Demonstrated administration experience with Microsoft Intune and Windows Autopilot
- Configuration Manager (MECM/SCCM) experience preferred
- PowerShell scripting ability for administration and automation
- Microsoft Graph experience is a plus
- Experience supporting or responding to endpoint and identity security alerts
- Familiarity with Microsoft Defender, EDR/MDR tooling, or SIEM output strongly preferred
Benefits
Comp & perks- Flexible work schedules
- Strong 401K match
- Comprehensive benefits package
- Medical, dental, and vision plans
- Employee Assistance Program
- Dedicated benefit advisors
- Financial planning program
- Life and disability insurance
- Tax savings plans
- Accident and cancer coverage
- Generous paid time off
- Paid holidays
- Parental leave
- Flexible work arrangements
- Option to work from home on eligible positions
- 401k plans with expert financial advisors
- Employee Stock Ownership program