Intake Associate

BAYADA Home Health Care

. Manage new client intake activities, including referral calls, information gathering, documentation, and follow-up .

Posted 10/6/2026full-timeMillville • New Jersey • United StatesJuniorMid-Level💰 $50,000 - $53,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while managing client intake and referral processes in a fast-paced healthcare environment. Proficient in maintaining accurate records and utilizing electronic systems, including Excel, to support efficient operations and client service coordination.

Highest-signal resume keywords

Client Intake ManagementReferral CoordinationStrong Communication SkillsProficiency in ExcelHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Intake ManagementReferral CoordinationRecord KeepingProcess ImprovementWorkflow Management

Soft Skills

Strong CommunicationOrganizationInterpersonal SkillsProblem SolvingInitiative

Tools & Technologies

Electronic SystemsExcel

Industry Keywords

Home CareHealthcareCustomer ServiceReferral SourcesCommunity Organizations

About the role

Key responsibilities & impact

Manage new client intake activities, including referral calls, information gathering, documentation, and follow-up
Serve as a point of contact for clients, families, referral sources, payors, and community partners
Coordinate client services across multiple offices and support efficient referral processing and service starts
Communicate client needs and referral updates to Client Services Managers and the care team
Support field staff with timely information, guidance, and follow-through
Maintain accurate records and use electronic systems and Excel to track referrals and workflow items
Assist with office operations, process improvement, organization, and administrative priorities
Build and maintain relationships with referral partners and community organizations
Prioritize competing demands, solve problems, and remain organized in a fast-paced environment
Represent BAYADA professionally, compassionately, and reliably

Requirements

What you’ll need

Bachelor’s degree preferred; motivated recent graduates are encouraged to apply
Prior experience in home care, healthcare, customer service, sales, referral coordination, or a related field preferred
Strong communication, organization, and interpersonal skills
Ability to take initiative, meet goals, and manage increasing responsibility
Ability to work independently while contributing to a collaborative team
Strong attention to detail and ability to manage multiple priorities
Proficiency with computers and electronic systems
Experience with Excel preferred
Positive, motivated, and service-oriented approach
Ability to travel occasionally to BAYADA offices in the Cumberland and Gloucester areas

Benefits

Comp & perks

Weekly paychecks
Medical, dental, vision, and additional benefits
Monday–Friday schedule, 8:30 a.m.–5:00 p.m.
Opportunities for continued professional development
Inclusive and supportive work environment
Meaningful work helping connect clients and families with care and support