Director, ERP – General Business Systems

Baystate Health

. Provide strategic leadership for enterprise platforms, systems, and operating model.

Posted 11/5/2026full-timeUnited StatesLead💰 $191,651 - $260,561 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership in ERP systems and enterprise platforms, with a focus on aligning technology investments with business transformation and organizational priorities. Proven ability to oversee complex implementations, manage vendor relationships, and develop high-performing teams.

Highest-signal resume keywords

ERP Strategy DevelopmentLeadership ExperienceProject Management Professional (PMP)Workday or Lawson ERP ExperienceFinancial Stewardship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ApplicationsERP SystemsBusiness Process TransformationIntegrationsUpgradesVendor ManagementResource PlanningPerformance MetricsData GovernanceAccess Management

Soft Skills

Strategic LeadershipCollaborationCoachingEffective CommunicationTeam Development

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

Finance TechnologySupply Chain TechnologyHealthcare AdministrationEnterprise ArchitectureCybersecurity

Tech Stack

Tools & technologies

Cyber SecurityERPPMP

About the role

Key responsibilities & impact

Provide strategic leadership for enterprise platforms, systems, and operating model.
Lead the ERP strategy and roadmap.
Oversee major implementations and modernization initiatives.
Partner with executive and operational leaders to ensure technology investments deliver meaningful business value.
Establish and execute a multi-year ERP roadmap aligned with organizational priorities, business transformation, and technology standards.
Oversee implementations, upgrades, integrations, enhancements, and lifecycle decisions across the ERP portfolio.
Collaborate with Finance, Supply Chain, Procurement, Human Resources, and operational leaders to translate business needs into scalable technology solutions.
Promote enterprise standards, delivered functionality, process consistency, and reduced customization.
Establish performance expectations, support models, service standards, escalation pathways, and key performance indicators.
Provide financial stewardship, resource planning, vendor oversight, licensing visibility, and investment recommendations.
Recruit, coach, and develop a high-performing ERP team.
Ensure major technology changes include effective communication, training, readiness, and ongoing support.
Ensure ERP solutions align with enterprise architecture, cybersecurity, data governance, access management, and applicable regulatory requirements.

Requirements

What you’ll need

Bachelor's degree
10+ years of progressive experience in enterprise applications, ERP systems, information technology, finance or supply chain technology, or related functions.
At least 5 years of leadership experience with responsibility for complex enterprise platforms, teams, or transformation initiatives.
Master's degree in information technology, business administration, finance, healthcare administration, or a related field, preferred
Experience leading Workday, Lawson, or comparable ERP platforms within a complex health system or large multi-entity organization.
Demonstrated experience with ERP strategy, finance, procurement, supply chain, integrations, major implementations or upgrades, vendor management, and enterprise business-process transformation.
Project Management Professional (PMP) certification

Benefits

Comp & perks

Hybrid work opportunity – 1-2 times a month on-site required depending on priorities