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Medical Assistant – Primary Care
Baystate Health. Room patients for intake, gather vital signs, review histories, document medications, and complete site-specific screening forms in the Electronic Health Record .
Posted 11/3/2026full-timeWest Springfield • Massachusetts • United StatesJunior💰 $21 - $34 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in performing clinical tasks such as phlebotomy, administering immunizations, and conducting EKGs, while ensuring accurate documentation and patient care support. Holds relevant certifications and possesses extensive experience in a medical practice setting.
Highest-signal resume keywords
PhlebotomyImmunization AdministrationEKG ConductingMedical Assistant CertificationPatient Care Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementElectronic Health Record DocumentationIndependent Procedures PerformancePrescription Refill ProcessingPoint-of-Care TestingPatient IntakeMedical History ReviewScreening ProceduresReferral ProcessingFollow-Up Appointment Scheduling
Soft Skills
Patient CommunicationTeam CollaborationAttention to DetailEmpathy
Certifications & Qualifications
CPR-Basic Life SupportMedical Assistant Certification
Industry Keywords
HealthcareMedical AssistantPatient CareClinical ProceduresHealth Records Management
About the role
Key responsibilities & impact- Room patients for intake, gather vital signs, review histories, document medications, and complete site-specific screening forms in the Electronic Health Record
- Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures
- Implement provider orders and standing protocols
- Process prescription refills and obtain prior authorizations
- Accurately document data within established timeframes
- Perform approved independent procedures, including EKGs, vision/hearing screenings, and point-of-care testing
- Perform phlebotomy and administer immunizations according to organization policy
- Review discharge instructions and provide educational resources
- Process referrals and schedule follow-up appointments
- Support abortion, pregnancy-loss, transgender and non-binary care, and related examinations and procedures where applicable
Requirements
What you’ll need- High School diploma or GED required
- CPR-Basic Life Support of Healthcare Provider required from the American Heart Association
- MAI: Graduate of an accredited MA program preferred OR demonstrated competencies of MA I with minimum 1 year experience in a medical office
- MAII: Graduate of an accredited MA program OR demonstrated competencies of MA II with minimum 3 years’ current relevant medical assistant experience in a medical practice setting
- MAIII: Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III with a minimum of 5 years’ current relevant medical assistant experience OR minimum of two years as an MA II at Baystate Health with demonstrated competencies of MA III
- MAIV: Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV; graduate of an accredited MA program and registered/certified by a third-party credential body
- Credentialing through an approved third-party body, including ARMA, AMT, NHA/CCMA, AAMA, or NCCT/NCMA
- Ability to perform phlebotomy, administer immunizations, conduct EKGs, screenings, and point-of-care testing
- Ability to assist with examinations and procedures, including pelvic and breast exams, cervical cytology, biopsies, colposcopy, and LEEP procedures where applicable
- GED or HiSET required
Benefits
Comp & perks- Medical, dental, and vision coverage, including local Health New England plans
- Tuition assistance
- CEUs
- Professional development opportunities
- Clinical advancement
- Leadership development
- Internal career opportunities
- Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts
- Retirement savings and employer match
- Generous PTO for eligible employees
- Sign-on bonus up to $2,000.00 for eligible external hires