Director, E-Commerce Merchandising & Vendor Relations

BBQGuys

. Drive revenue, gross margin, conversion, and overall catalog performance .

Posted 9/19/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in e-commerce merchandising, vendor management, and team leadership, with a strong focus on driving revenue and optimizing catalog performance. Proficient in analyzing e-commerce metrics and implementing strategic initiatives to enhance brand performance and customer experience.

Highest-signal resume keywords

E-Commerce MerchandisingVendor ManagementTeam LeadershipP&L ManagementConversion Rate Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Commerce MetricsCategory ManagementRetail BuyingNegotiation SkillsAnalytical SkillsMarket IntelligencePerformance ReviewsAssortment DecisionsContent Health AuditsBrand Performance Expectations

Soft Skills

Leadership AbilityCommunication SkillsJudgement and WisdomGrowth MindsetTeam Collaboration

Tools & Technologies

ExcelPowerBIAdobe AnalyticsMicrosoft Office Suite

Industry Keywords

E-CommerceMerchandisingVendor RelationsBrand PerformancePromotions Optimization

About the role

Key responsibilities & impact

Drive revenue, gross margin, conversion, and overall catalog performance
Lead ecommerce merchandising across brand portfolios
Oversee Online Merchants, a Jr. Online Merchant, and the Vendor Relations function
Set brand performance expectations through weekly brand reviews, PDP health and Content Health audits, assortment decisions, and NPL content playbook ownership
Monitor catalog-wide sales and profitability; address underperforming brands and identify assortment expansion opportunities
Partner with Site Merchandising to improve brand pages, PLPs, PDPs, and shopping experience
Partner with Pricing and Promotions to optimize pricing, promotions, and margin capture
Collaborate with Marketing, Creative, and Tech on campaign alignment, launch readiness, and site experience improvements
Own vendor relations and partner performance
Lead vendor program negotiations involving rebates, co-op growth, allowance structures, and distribution reliance
Build and manage vendor programs, including enrollment criteria, activation standards, and QBR cadence
Develop and deliver the BBQGuys value proposition to brand partners
Hold vendors accountable to MSA expectations, content standards, NPL timelines, promotional and pricing policies, and defective/warranty resolution standards
Own vendor performance scorecards and track compliance, program performance, and relationship health
Build a prospective brand target list using market intelligence, search demand, trade show intelligence, and supplier conversations
Surface competitor intelligence, category trends, brand share data, and emerging brand opportunities
Lead five direct reports and conduct performance reviews, development sessions, and growth conversations
Coach two Online Merchants in people leadership
Build a high-accountability, growth-oriented team culture
Present progress updates, performance results, and strategic recommendations to the Senior Director and Executive team

Requirements

What you’ll need

Bachelor's degree in business, Marketing, Merchandising, or a related field, or equivalent professional experience
4–6 years of experience in ecommerce, retail buying, category management, or vendor/partner management
4–6 years leading a team
Experience in a Director-level or senior individual contributor role with commercial accountability
Demonstrated leadership ability
Ability to prioritize and handle several high-impact assignments simultaneously
Cultural inclination toward transparency, accountability, sense of urgency, and growth mindset
Good judgement and wisdom in negotiations and communication with external parties
Strong grasp of business fundamentals such as conversion rate optimization and P&L management
Expert knowledge with e-commerce metrics such as conversion rate and marketing fundamentals
Advanced computer skills including Excel, PowerBI, Adobe Analytics, Microsoft Office Suite, and willingness to learn internal programs
Excellent analytical skills, including defining problems, collecting data, establishing facts, drawing conclusions, and providing solutions
Excellent written and oral communication skills and cooperative team-player ability
Ability to read and write in English

Benefits

Comp & perks

Occasional travel for vendor meetings, trade shows, and company events
Remote work / home office environment
Reasonable accommodations may be made for individuals with disabilities