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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic business planning, B2B operations, and partnership development, with a strong focus on revenue growth and market assessment. Proven ability to lead diverse teams, manage complex relationships, and execute effective sales and distribution strategies.
Highest-signal resume keywords
Strategic Business PlanningB2B Operations ManagementContract NegotiationSales Performance ManagementTeam Leadership and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentMarket AnalysisSales StrategyProject ManagementFinancial PlanningRetail MerchandisingAnalytics and InsightsChange ManagementOperational Risk ResolutionRevenue Forecasting
Soft Skills
Strategic ThinkingProblem-SolvingAnalytical ThinkingCommunication SkillsTime Management
Tools & Technologies
Microsoft Office SuiteAnalytics ToolsProject Management SoftwareCRM SystemsSales Management Tools
Industry Keywords
B2B PartnershipsGaming IndustryRetail DistributionSponsorship ManagementRegulatory ComplianceMunicipal Approval ProcessesGaming Facility DevelopmentVendor ManagementConstruction ManagementContinuous Improvement
About the role
Key responsibilities & impact- Lead commercial relationships, partnerships and business development activities that drive revenue growth
- Establish sales and distribution strategies and identify new commercial, B2B, strategic partnership and cross-LOB opportunities
- Oversee strategic partnerships, service-provider business and investment planning, B2B operations, retail distribution, sponsorship and promotional partnerships, and gaming-facility development
- Lead long-term strategy and priorities for strategic relationships, business development, retail sales, distribution and gaming-facility development
- Execute sales planning, field selling, marketplace execution and performance management
- Identify and develop markets, facilities, distribution opportunities and strategic partnerships using analytics and insights
- Oversee retail sales and distribution performance, retailer recruitment, construction, facilities, merchandising and distribution practices
- Lead annual business planning and operating and capital budgeting
- Build and manage relationships with retailers, service providers, commercial partners and stakeholders
- Collaborate with government, municipal, Indigenous and community relations departments
- Lead acquisition and development of strategic retail partnerships and third-party vendor opportunities
- Oversee and grow BCLC’s B2B operations and client relationships
- Develop sponsorship and promotional partnership opportunities and coordinate activation
- Approve service-provider business plans and oversee investment plans
- Oversee contract management, negotiation of major commercial agreements, vendor performance and risk
- Monitor market, commercial and industry developments for innovation and improved performance
- Lead, coach, mentor and develop a diverse, inclusive, high-performing team
Requirements
What you’ll need- Bachelor’s degree in business or a related discipline
- 8–10 years of relevant experience with progressive responsibility
- At least 5 years in a managerial capacity
- Recent experience leading large-scale business, market, channel or facility development initiatives
- Equivalent combination of education and experience may be considered
- Experience in strategic business planning, sales, market or business development, client and partner management, and resource management
- Knowledge of selling skills, sales processes, field coaching, retail merchandising and distribution practices
- Understanding of municipal and provincial approval processes and regulated environments
- Ability to leverage analytics and insights for market assessment, decision support and revenue forecasting
- Experience overseeing and growing B2B operations or strategic commercial relationships
- Experience developing B2B sales, strategic partnership, sponsorship or revenue-generating opportunities
- Experience in contract negotiation and management, vendor and supplier relationship management, operational risk resolution and business case development
- Project management knowledge and experience with leasing, construction, facilities or comparable development activities
- Knowledge of financial and managerial control systems, operating and capital budgets, revenue planning, and resource allocation
- Experience with Microsoft Office Suite, including Word, Excel and Outlook
- Strong strategic thinking, business acumen, problem-solving, analytical thinking and innovation skills
- Experience collaborating with external jurisdictions, major accounts, regulatory and government bodies, and commercial partners
- Experience leading change and applying change management, communication and mentoring principles
- Exceptional people leadership, team building, succession planning and coaching skills
- Excellent written and verbal communication skills
- Strong time management and ability to manage multiple priorities
- Continuous improvement mindset and experience refining business processes, systems and practices
- Understanding of Agile methodology is an asset
- Knowledge of gaming, retail entertainment trends and the gaming industry is an asset
- Must be at least 19 years of age
- Must be legally eligible to work in Canada
Benefits
Comp & perks- Robust wellness programs supporting physical, mental, social, financial and career well-being
- Flexible working model supporting work-life integration
- 37.5-hour work week
- Annual volunteer hours through the Play It Forward program
- Inclusive work environment
- Interview accommodation available
- Two office locations in Vancouver and Kamloops