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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quantitative and qualitative research methodologies, with a strong ability to analyze data and provide actionable insights. Proficient in managing research projects from design to delivery, particularly within the iGaming industry.
Highest-signal resume keywords
Quantitative And Qualitative ResearchData Analysis Using Statistical ToolsExperience In The iGaming IndustrySurvey Design And ProgrammingExcellent Communication And Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisSurvey DesignStatistical ToolsCross-Tabulation AnalysisReporting Solutions DesignCustomer Insight AnalysisProject ManagementData InterpretationResearch MethodologiesFocus Group Facilitation
Soft Skills
Time ManagementMultitaskingAttention To DetailInitiativeJudgment
Tools & Technologies
QualtricsMicrosoft ExcelMicrosoft PowerPointData Analytics ToolsReporting Dashboards
Industry Keywords
IGamingMarket ResearchCustomer ResearchBusiness EconomicsStatistics
About the role
Key responsibilities & impact- Initiate, design, coordinate, and execute quantitative and qualitative research initiatives for iGaming
- Manage research activities from project scoping and research design through fieldwork, analysis, reporting, and delivery of findings
- Facilitate focus groups, one-on-one interviews, and online discussion boards
- Develop and program surveys
- Analyze and interpret quantitative and qualitative data to identify meaningful insights
- Identify research needs and determine customer insight objectives with internal teams
- Provide actionable, data-driven insights and recommendations supporting strategic initiatives and business plans
- Analyze customer feedback across touchpoints and product categories
- Transform customer feedback into information supporting business processes and strategies
- Develop reports and communication methods to share customer insights
- Combine surveys, data analytics, and secondary sources into unified business views
- Apply leading industry research and insight practices
- Manage partnerships with external research suppliers across design, fieldwork, analysis, and reporting
- Participate in self-development and knowledge transfer
Requirements
What you’ll need- Post-secondary degree or diploma in a relevant discipline, including business economics, statistics and/or research
- 3 to 5 years of progressively responsible experience in market or customer research
- Experience analyzing data using statistical tools such as Qualtrics
- Experience designing reporting solutions including dashboards, portals, and report objects
- Experience in the iGaming industry
- Working knowledge of Qualtrics, Microsoft Excel, PowerPoint and other research/analysis tools
- Ability to analyze survey data, cross-tabulations, and differences between customer segments
- Strong quantitative and qualitative analytic skills
- Strong time management, multitasking, and project management skills
- High degree of accuracy and attention to detail
- Ability to act on own initiative, exercise sound judgment, and prioritize work
- Excellent communication and presentation skills
- Ability to simplify complex information
- Minimum age of 19
- Legally eligible to work in Canada
Benefits
Comp & perks- Most jobs can be done remotely while residing in BC
- Flexible working model supporting work-life integration
- 37.5 hour work week
- Robust wellness programs supporting physical, mental, social, financial and career well-being
- Play It Forward volunteer hours each year
- Inclusive environment
- Interview accommodation available