Information Security Analyst, I

BCS365

. Monitor and triage alerts, events, and findings from security, endpoint, identity, email, network, and cloud-security platforms.

Posted 11/9/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $31 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and analyzing security alerts, managing incident response, and maintaining compliance with security standards. Proficient in utilizing cloud security platforms and tools while effectively communicating technical findings to diverse stakeholders.

Highest-signal resume keywords

Incident ResponseCloud Security PlatformsSecurity PrinciplesSecurity CertificationsTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Security AnalysisIncident InvestigationLog InterpretationScripting SkillsVulnerability ManagementEndpoint ManagementNetwork AdministrationRisk ManagementTechnical DocumentationThreat Detection

Soft Skills

Attention to DetailSound JudgmentTeam CollaborationEffective CommunicationTime Management

Tools & Technologies

SIEMEDR/XDRMicrosoft EntraCrowdstrikeTicketing SystemsMicrosoft 365Cloud Security ToolsPhishing Detection ToolsMalware Analysis ToolsIdentity Security Tools

Certifications & Qualifications

CompTIA Security+Microsoft Security CertificationsCloud-Security Certifications

Industry Keywords

NIST Cybersecurity FrameworkCIS ControlsISO 27001HIPAAPCI DSSSOC 2Managed ServicesMSSPMSPCybersecurity

Tech Stack

Tools & technologies

CloudCyber SecurityPythonSQL

About the role

Key responsibilities & impact

Monitor and triage alerts, events, and findings from security, endpoint, identity, email, network, and cloud-security platforms.
Analyze alerts to validate findings, distinguish false positives from actionable activity, gather evidence, and document results.
Escalate suspicious, high-impact, or time-sensitive activity according to established criteria.
Track investigations to completion and maintain accurate case records, evidence, timelines, and decisions.
Support investigations of phishing, malware, credential compromise, anomalous authentication, endpoint detections, and unauthorized configuration changes.
Correlate security and IT operations data to establish scope, impact, affected assets, affected users, and likely root cause.
Assist with containment, recovery, and post-incident activities.
Preserve confidentiality and follow evidence-handling and documentation standards.
Support security-control assessments, configuration reviews, and compliance evidence collection for BCS365 and client environments.
Identify recurring control gaps, operational risks, and process weaknesses; communicate recommendations to management.
Partner with Project and Helpdesk teams to coordinate risk-reduction actions, validate remediation, and document outcomes.
Create investigation notes, incident summaries, playbooks, knowledge articles, technical procedures, and customer-facing or internal reports.
Prepare status updates and metrics on alert volume, incident trends, vulnerabilities, response performance, and recurring risks.
Collaborate with Helpdesk, Project, Infrastructure, Security, and client-facing teams to route and resolve incidents and remediation tasks.
Contribute to process refinement, detection tuning, automation, and knowledge sharing.
Develop expertise in BCS365 security platforms and progress toward independently investigating and resolving routine security events.

Requirements

What you’ll need

Must be authorized to work in the U.S.
Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field; or equivalent relevant education, certifications, and/or experience.
3+ years of experience in information security, IT operations, helpdesk support, system administration, network administration, or a related technical role.
Technical background supporting, administering, configuring, or troubleshooting the backend of multiple cloud security platforms or tools
Proficient understanding of security principles, including confidentiality, integrity, availability, least privilege, defense in depth, and risk management.
Proficient understanding of common security events and threats, including phishing, malware, account compromise, suspicious authentication, endpoint detections, and vulnerability exploitation.
Familiarity with Windows operating systems, endpoint management concepts, networking fundamentals, Active Directory or cloud identity concepts, and Microsoft 365 or similar SaaS environments.
Ability to read and interpret logs, alerts, and technical data; organize evidence; and document observations accurately.
Strong written and verbal communication skills, including the ability to explain technical findings clearly to technical and non-technical stakeholders.
Demonstrated attention to detail, sound judgment, ability to handle confidential information, and willingness to follow documented processes and escalation paths.
Ability to prioritize competing work, remain calm during time-sensitive events, and work collaboratively in a team-oriented, managed services environment.
Previous experience working for an MSSP or MSP, or supporting multiple customer environments in a customer-facing security role.
Experience with one or more security platforms, such as SIEM, EDR/XDR, email security, vulnerability management, identity security, network security, or security awareness tools.
Exposure to incident response processes, ticketing systems, managed service operations, and IT documentation standards.
Working knowledge of common security and compliance frameworks, such as NIST Cybersecurity Framework, CIS Controls, ISO 27001, HIPAA, PCI DSS, or SOC 2.
Relevant security certifications, such as CompTIA Security+, Microsoft security certifications, or other vendor-specific cloud-security certifications.
Basic scripting or query skills—for example, PowerShell, KQL, SQL, or Python—used for investigation, reporting, or task automation.
Experience supporting, administering, configuring, or troubleshooting the backend of Microsoft Entra and/or Crowdstrike.
May be required to provide scheduled support during holidays or outside normal business hours, as business and client requirements dictate.
Must be able to work with sensitive client, employee, and security information while adhering to BCS365 confidentiality, acceptable use, and security policies.
Must be able to communicate effectively using standard business communication tools.

Benefits

Comp & perks

Insurance Coverage: Health, Dental, Vision, Life/AD&D, Short-Term Disability, Long-Term Disability, Accident, Hospital Indemnity, Critical Illness, Cancer Indemnity
Paid Time Off (Vacation, Holidays, Birthday)
401k Retirement Plan with Company Match
Flexible Spending Account, Health Savings Account
Paid Parental Leave
Peer-to-Peer Recognition
Learning and Development
Pet Insurance
Fun On and Off-Site Events
Referral Bonus Program
Employee Assistance Program