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Transformation Relationship Manager, Tax Transformation Office – Contract
BDO Canada. Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation Office .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Tax Transformation strategy and execution, with a strong focus on AI, automation, and workflow optimization. Capable of facilitating workshops and engaging stakeholders to drive measurable operational change.
Highest-signal resume keywords
Tax Transformation StrategyAI And Automation InitiativesWorkshop FacilitationStakeholder EngagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transformation InitiativesWorkflow OptimizationChange ManagementTechnology EnablementOperational Redesign
Soft Skills
Communication SkillsProblem-Solving SkillsRelationship ManagementStrategic ThinkingCollaborative Problem Solving
Industry Keywords
Tax DeliveryProfessional ServicesConsultingOperationsBusiness Transformation
About the role
Key responsibilities & impact- Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation Office
- Build relationships with business leaders and practitioners to understand operational challenges, priorities, and growth opportunities
- Identify and prioritize opportunities across workflow, technology, AI, automation, data, and operating model evolution
- Translate business needs and pain points into transformation initiatives and roadmap priorities
- Support development and execution of the Tax Transformation strategy, vision, and roadmap
- Facilitate discovery sessions, design-thinking workshops, and working groups
- Support workflow, operating model, and service-delivery redesign
- Contribute business insight to transformation planning, prioritization, and business cases
- Identify opportunities for standardization, scalability, and enterprise alignment
- Work with the Tax R&D Lab and Innovation teams to identify and validate emerging opportunities
- Support AI, automation, workflow redesign, and digital-solution initiatives
- Participate in ideation, pilots, experimentation, and solution validation
- Support initiatives from concept through implementation and adoption
- Identify blockers, dependencies, risks, and operational considerations
- Support stakeholder engagement, communication, rollout planning, and change adoption
- Connect strategy and execution to deliver measurable operational change
Requirements
What you’ll need- Experience within Tax, professional services, consulting, transformation, operations, or related business environments
- Experience facilitating workshops, business discussions, stakeholder sessions, or transformation initiatives preferred
- Experience working across business and technology stakeholders preferred
- Exposure to transformation initiatives, process improvement, technology enablement, or change management considered an asset
- Strong communication, facilitation, problem-solving, and relationship management skills
- Demonstrated ability to think strategically while driving practical execution
- Interest or experience in AI, automation, workflow optimization, or innovation initiatives considered an asset
- Understanding of tax delivery and professional services operations
- Ability to lead workshops, guide discussions, and drive collaborative problem solving
- Interest in AI, automation, emerging technology, and modern ways of working
- Ability to connect business needs with technology and operational solutions
- Ability to navigate ambiguity and influence across teams
Benefits
Comp & perks- Award-winning people-first environment
- Personal and professional growth opportunities
- Extensive learning and development opportunities
- Support for personal goals outside the office and community impact
- Collaborative, inclusive workplace
- Opportunities to contribute to local and national charity initiatives
- Comprehensive benefits from day one
- Flexible personal time off policy
- Wellness initiative reimbursement
- Flexible blended work model with office, client-site, and virtual work
- Accommodation and accessible application process