Customer Success Coordinator – Plumbing Dispatch

Beagle Services, Inc.

. Learn smart home devices and best practices for installing devices at residential, multi-unit, and some commercial properties .

Posted 11/3/2026full-timeRemote • Arizona • United StatesMid-LevelSenior💰 $50,000 - $66,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service and plumbing dispatch, with a strong ability to coordinate installations and communicate effectively with clients and team members. Proficient in utilizing company software for invoicing and scheduling while adhering to safety procedures.

Highest-signal resume keywords

Customer Success ExperiencePlumbing Dispatch ExperienceExcellent Customer Service SkillsScheduling InstallationsProblem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvoicingJob Description DetailsCostingSafety ProceduresInstallation CoordinationCompany Software Utilization

Soft Skills

Excellent Phone CommunicationEmail CorrespondenceWritten CorrespondenceInterpersonal Skills

Industry Keywords

Smart Home DevicesResidential PropertiesMulti-Unit PropertiesCommercial PropertiesCustomer Liaison

About the role

Key responsibilities & impact

Learn smart home devices and best practices for installing devices at residential, multi-unit, and some commercial properties
Talk with potential and repeat customers to establish and understand their needs and device installation requirements
Provide customer invoicing, job description details, and costing using company software
Coordinate with Master Plumbers for job/client estimates as needed
Liaise with national business partners to service and maintain accounts
Schedule installations and help prepare installers for the scope of work
Cover and assist fellow staff members in other states, regions, or projects as needed

Requirements

What you’ll need

Candidates must reside in Arizona
Must be available to work during Pacific Standard Time (PST) business hours
2–4 years of customer success and plumbing dispatch experience preferred
Demonstrated excellent, five-star customer service skills with high-end clientele
Excellent phone, email, and written correspondence abilities
Strong problem prevention and solving skills
Ability to learn and utilize company software
Ability to schedule installations and coordinate with installers
Ability to read, understand, and follow safety procedures
Must pass pre-employment background check
Company-provided online product and service training must be completed within the first week

Benefits

Comp & perks

Paid benefits
Paid time off
Performance bonus potential
Room to grow and learn
Company-provided online product and service training
401(k)
Health insurance
Dental insurance
Vision insurance