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Beam

Senior Account Manager

Beam

. Independently manage and grow a portfolio of complex, high-value strategic customer accounts .

Posted 11/11/2026full-timeUnited KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-value strategic accounts, driving commercial growth, and navigating complex procurement processes. Proven ability to build relationships with senior stakeholders and influence decision-making while achieving ambitious revenue targets.

Highest-signal resume keywords
Account ManagementCommercial GrowthContract NegotiationSaaS ExperienceCustomer Success

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Revenue Target AchievementComplex Problem SolvingData AnalysisStrategic Proposal DevelopmentCustomer Insights Translation
Soft Skills
Relationship BuildingListening TechniquesQuestioning TechniquesCollaborationMentoring
Certifications & Qualifications
DBS Check
Industry Keywords
B2B EnvironmentGovernmentSocial Impact OrganisationsProcurement ProcessesCommercial Outcomes

About the role

Key responsibilities & impact
  • Independently manage and grow a portfolio of complex, high-value strategic customer accounts
  • Own renewals, commercial growth, expansions and ambitious revenue targets
  • Build trusted relationships with senior stakeholders across Local Councils, Central Government departments, charities and private-sector social care providers
  • Evaluate pilots using customer outcomes, usage data and feedback
  • Translate customer insights into compelling commercial business cases and long-term partnerships
  • Identify expansion opportunities and develop strategic proposals
  • Navigate complex procurement processes and lead high-value contract negotiations
  • Balance commercial risk and opportunity while prioritising competing demands
  • Use adoption data, usage trends and customer feedback to solve commercial challenges and influence product growth
  • Lead initiatives that improve commercial performance and ways of working across the wider business
  • Share best practices and support the development of junior colleagues
  • Collaborate closely with the Customer Success team

Requirements

What you’ll need
  • Significant experience driving commercial growth in Account Management, Customer Success, partnerships or consultative sales
  • Experience ideally within SaaS, technology or another complex B2B environment
  • Proven success independently managing complex, high-value strategic accounts
  • Experience navigating sophisticated buying groups and delivering meaningful commercial outcomes
  • Demonstrable success securing renewals, negotiating contracts, driving upsells and expansions
  • Consistently achieving or exceeding revenue targets
  • Experience influencing senior decision-makers, budget holders and procurement teams
  • Experience ideally within Government, social impact organisations or other complex businesses
  • Ability to assess account risks, prioritise opportunities and balance short-term revenue objectives with long-term account growth
  • Experience independently solving complex commercial problems and delivering results with limited direction
  • Strong listening and questioning techniques for customer discovery
  • Experience sharing expertise, improving ways of working, leading wider initiatives or supporting less experienced colleagues
  • Willingness to work in a hybrid setting, with 2 days per week working in-person
  • Work visa sponsorship may be relevant for work in the UK
  • Successful completion of a DBS check as part of onboarding

Benefits

Comp & perks
  • Inclusive, diverse, and supportive work environment
  • Reasonable adjustments during the hiring process
  • Career progression opportunities in a high-performance culture
  • Opportunity to work on impactful products serving society
  • Hybrid working arrangement with 2 days per week working in-person