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Senior IT Project Technician, Technicien·ne sénior·e Projets IT
Behaviour Interactive. Design, test, and maintain deployment packages for software, drivers, and configurations across the desktop environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Microsoft Intune administration, including device provisioning and compliance policies, alongside strong scripting skills in PowerShell for workflow automation. Proficient in application packaging and deployment using tools like PDQ Deploy and SCCM, with a solid understanding of Windows OS deployment and ITSM platforms.
Highest-signal resume keywords
Microsoft Intune AdministrationPowerShell ScriptingApplication Packaging and DeploymentWindows OS DeploymentITSM Platform Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft IntunePowerShellApplication PackagingWindows OS DeploymentSCCMPDQ DeployActive DirectoryMicrosoft Entra IDMicrosoft 365Endpoint Management
Soft Skills
CollaborationTrainingProblem-Solving
Tools & Technologies
ServiceNowJira Service ManagementIvanti
Industry Keywords
Desktop SupportIT OperationsCompliance PoliciesDevice ProvisioningAutomation Procedures
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Design, test, and maintain deployment packages for software, drivers, and configurations across the desktop environment.
- Own the Microsoft Intune environment, including device provisioning, compliance policies, application deployment, and reporting.
- Build scripts and lightweight tools to automate desktop support workflows such as onboarding, patching, and software updates.
- Identify friction in support workflows and co-develop fixes with IT technicians to improve speed and reliability.
- Document deployments and automation procedures and provide hands-on training to drive tool adoption.
- Maintain alignment with security and compliance requirements and evaluate the Microsoft endpoint ecosystem for future adoption.
Requirements
What you’ll need- Minimum of 7 years of relevant experience in desktop support, endpoint management, or IT operations.
- Strong hands-on Microsoft Intune / Endpoint Manager administration including compliance policies, application creation/deployment, provisioning, and reporting.
- Real scripting ability in PowerShell to automate a workflow end to end.
- Application packaging and deployment experience with tools such as PDQ Deploy, Ivanti, or SCCM, along with solid Windows OS deployment and imaging knowledge.
- Working knowledge of Active Directory / Microsoft Entra ID and Microsoft 365.
- Experience in operating inside an ITSM platform like ServiceNow or Jira Service Management.