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Belmont Lavan

Senior IAM Operations Consultant

Belmont Lavan

. Execute and support Joiner, Mover and Leaver (JML) processes .

Posted 9/23/2026contractCopenhagen • DenmarkSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong hands-on experience in IAM operations, particularly in executing Joiner, Mover and Leaver (JML) processes and managing access requests through ServiceNow. Proficient in operational data analysis and collaboration across technical and security teams to ensure compliance and service stability.

Highest-signal resume keywords
IAM Operations ExperienceJoiner, Mover and Leaver (JML)Role-Based Access Control (RBAC)Privileged Access Management (PAM/PIM)ServiceNow Incident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Microsoft Entra IDMicrosoft Entra ID WorkflowsMicrosoft Logic AppsActive DirectoryOperational Data AnalysisExcelCSV Data ManagementIAM RemediationAccess ReviewsAudit-Related Activities
Soft Skills
Attention to DetailSystematic ApproachIndependent WorkCommunication SkillsCollaboration Skills
Tools & Technologies
ServiceNowIAM GovernanceSecurity FrameworksOperational RunbooksAccess Control Systems
Industry Keywords
Financial ServicesInsuranceRegulated EnvironmentsEnterprise IAM TransformationService Stabilisation

Tech Stack

Tools & technologies
AzureServiceNow

About the role

Key responsibilities & impact
  • Execute and support Joiner, Mover and Leaver (JML) processes
  • Manage IAM-related ServiceNow requests and incidents, including access, entitlements, role corrections, and related issues
  • Perform daily access and entitlement activities based on approved processes, controls, and runbooks
  • Investigate and resolve operational IAM issues, escalating where required
  • Coordinate operational activities with Nordea User Administration and Service Desk teams
  • Provide operational backfill and execution capacity to support continuity and service stabilisation
  • Prepare user and account listings, access and entitlement information, privileged access overviews, and remediation evidence for security and audit activities
  • Support identification and clean-up of excessive, obsolete, duplicate, or misaligned access
  • Execute remediation activities defined by IAM Governance or Security
  • Provide data and evidence for audit and security requests within agreed timelines
  • Follow established IAM processes, procedures, controls, and operational runbooks
  • Escalate IAM design, policy, security, compliance, and risk-related questions to IAM Governance or Security Lead
  • Contribute to reducing manual workarounds and recurring IAM incidents
  • Support IAM backlog reduction and remediation activities
  • Identify recurring operational issues and provide input to improve processes and service stability
  • Collaborate across IAM, Security, User Administration, Service Desk, and other operational teams
  • Support ad hoc IAM activities and projects required as part of the NLP DK Strategy Roadmap
  • Work under established direction from IAM Governance and/or the Security Lead
  • Provide accurate operational execution, data, evidence, and remediation support without owning IAM policy, standards, architecture, governance decisions, audit conclusions, risk acceptance, or security strategy

Requirements

What you’ll need
  • Strong hands-on experience in IAM operations within a complex enterprise environment
  • Solid understanding of Joiner, Mover and Leaver (JML)
  • Solid understanding of Role-Based Access Control (RBAC)
  • Solid understanding of Privileged Access Management (PAM/PIM)
  • Practical experience with Microsoft Entra ID / Azure AD
  • Practical experience with Microsoft Entra ID Workflows
  • Practical experience with Microsoft Logic Apps
  • Practical experience with Active Directory
  • Practical experience with ServiceNow, particularly access requests and incident management
  • Strong operational data analysis skills using Excel and CSV data
  • High attention to detail and a systematic approach to operational execution
  • Ability to work independently within defined processes, controls, and governance frameworks
  • Strong communication and collaboration skills across technical, security, and operational teams
  • Experience in regulated environments, particularly financial services or insurance (nice to have)
  • Experience supporting IAM clean-up and service stabilisation following go-live (nice to have)
  • Experience managing or reducing large IAM operational backlogs (nice to have)
  • Familiarity with legacy access models and complex enterprise entitlement structures (nice to have)
  • Experience supporting IAM remediation, access reviews, or audit-related activities (nice to have)
  • Experience working in large-scale enterprise IAM transformation or stabilisation programmes (nice to have)