Lead Advocate

Benchmark Health

. Screen, assess, and manage patients for behavioral health symptoms and conditions in the Advocacy Care Model .

Posted 11/4/2026contractRemote • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in behavioral health assessment and intervention, with a strong focus on evidence-based techniques and effective patient care coordination. Proficient in managing complex clinical cases and fostering relationships with patients and healthcare providers.

Highest-signal resume keywords

Master’s In Social WorkLICSW LicenseDirect Clinical Practice In Behavioral HealthMeasurement-Based CareClinical Escalations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral ActivationProblem-Solving TreatmentMotivational InterviewingSafety Risk AssessmentsAIMS Collaborative Care ModelPatient Care CoordinationTreatment Response TrackingDocumentation In Electronic Health Systems

Soft Skills

Interpersonal SkillsRelationship BuildingOrganizational SkillsAdaptabilityFlexibility

Tools & Technologies

Electronic Health SystemsDesktop Applications

Certifications & Qualifications

LMHC License

Industry Keywords

Behavioral HealthSerious Mental IllnessSubstance Use DisorderChildren And Adolescents CareAdvocacy Care Model

About the role

Key responsibilities & impact

Screen, assess, and manage patients for behavioral health symptoms and conditions in the Advocacy Care Model
Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, and motivational interviewing
Manage clinical escalations and complex cases within the team
Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate treatment recommendations to the patient’s medical provider
Serve as an ongoing liaison between providers to coordinate patient care
Systematically track treatment response and changes in clinical symptoms or treatment side effects
Coordinate care with referral sources as clinically indicated
Support unlicensed care managers as needed
Triage and refer patients to external supports such as therapy or medication management
Engage telephonically and virtually with patients and providers

Requirements

What you’ll need

Master’s in Social Work or Mental Health Counseling required
LICSW or LMHC license in state of Massachusetts required
Minimum of 3-5 years of experience of direct clinical practice in behavioral health required
Previous experience providing measurement-based care preferred
Previous experience managing clinical escalations and performing safety risk assessments preferred
Previous experience working with patients with serious mental illness and substance use disorder preferred
Comfortability and experience working with children and adolescents preferred
Previous experience with AIMS Collaborative Care Model preferred
Exceptional interpersonal and relationship building skills: ability to build trust and rapport with both patients and stakeholders easily
Excellent organizational skills: ability to manage multiple patient cases and required documentation concurrently
Adaptability and Flexibility: Willingness to adjust to changing priorities and demands
Ability to use and document in electronic health systems and utilize desktop applications for communication
Ability to commit to a schedule of no less than 20 hours per week

Benefits

Comp & perks

The opportunity to serve within a mission-driven behavioral health care coordination organization
A collaborative and dynamic workplace with significant professional growth opportunities
A diverse and inclusive company culture that values every team member's contribution to our mission