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Benchmark Health

Lead Advocate, Massachusetts

Benchmark Health

. Screen, assess, and manage patients for behavioral health symptoms and conditions in the Advocacy Care Model .

Posted 11/6/2026full-timeRemote • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in behavioral health assessment and intervention, with a strong focus on evidence-based techniques and coordination of care among providers. Proficient in managing complex clinical cases and building rapport with patients, particularly in the context of serious mental illness and substance use disorders.

Highest-signal resume keywords
Master’s In Social WorkLICSW LicenseDirect Clinical Practice In Behavioral HealthMeasurement-Based CareAIMS Collaborative Care Model

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Behavioral ActivationProblem-Solving TreatmentMotivational InterviewingClinical Escalation ManagementSafety Risk AssessmentPatient Case ManagementDocumentation In Electronic Health Systems
Soft Skills
Building Trust And RapportManaging Multiple CasesAdjusting To Changing Priorities
Tools & Technologies
Electronic Health SystemsDesktop Applications For Communication
Certifications & Qualifications
LMHC License
Industry Keywords
Behavioral HealthSerious Mental IllnessSubstance Use DisorderChildren And AdolescentsAdvocacy Care Model

About the role

Key responsibilities & impact
  • Screen, assess, and manage patients for behavioral health symptoms and conditions in the Advocacy Care Model
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, and motivational interviewing
  • Manage clinical escalations and complex cases within the team
  • Participate in caseload consultation with the psychiatric consultant
  • Communicate treatment recommendations to the patient’s medical provider
  • Serve as an ongoing liaison between providers to coordinate patient care
  • Track treatment response, clinical symptoms, and treatment side effects
  • Coordinate care with referral sources as clinically indicated
  • Support primary care practices and partners with comprehensive patient population needs
  • Oversee a patient panel and provide support to unlicensed care managers

Requirements

What you’ll need
  • Master’s in Social Work or Mental Health Counseling required
  • LICSW or LMHC license in state of Massachusetts required
  • Minimum of 3-5 years of experience of direct clinical practice in behavioral health required
  • Previous experience providing measurement-based care preferred
  • Previous experience managing clinical escalations and performing safety risk assessments preferred
  • Previous experience working with patients with serious mental illness and substance use disorder preferred
  • Comfortability and experience working with children and adolescents preferred
  • Previous experience with AIMS Collaborative Care Model preferred
  • Ability to build trust and rapport with patients and stakeholders
  • Ability to manage multiple patient cases and required documentation concurrently
  • Willingness to adjust to changing priorities and demands
  • Ability to use and document in electronic health systems and utilize desktop applications for communication

Benefits

Comp & perks
  • A competitive, salaried, and benefitted compensation package
  • Performance incentives
  • Equity participation
  • Significant professional growth opportunities
  • Diverse and inclusive company culture
  • Generous Paid Time Off