Benefits Administrator

Benefit Harbor

. Provide day-to-day benefits administration and client support throughout implementation and post-production transition .

Posted 9/23/2026full-timePlano • Texas • United StatesJuniorMid-Level💰 $45,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits administration, including enrollment processing, data verification, and client communication. Proficient in using Workday Benefits for effective management of benefits-related tasks and client support.

Highest-signal resume keywords

Benefits AdministrationWorkday BenefitsData EntryClient CommunicationProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationData EntryEnrollment ProcessingData VerificationWorkday Benefits

Soft Skills

Attention to DetailOrganizationCommunicationCollaborationProblem-Solving

Tools & Technologies

Carrier PortalsBenefits TechnologyElectronic Enrollment Files

Industry Keywords

Client SupportEnrollment DiscrepanciesQualifying Life EventsImplementationPost-Production Transition

About the role

Key responsibilities & impact

Provide day-to-day benefits administration and client support throughout implementation and post-production transition
Serve as a key client contact during the hyper-care period
Maintain benefit enrollments through manual carrier portal entry
Process enrollments, changes, terminations, and qualifying life events
Verify enrollment data and resolve enrollment discrepancies
Support transition to automated carrier file processing
Serve as a primary point of contact for benefits administration requests and enrollment needs
Respond to inquiries within the standard 24–48-hour response time and follow through to resolution
Communicate enrollment status, issues, requirements, and outstanding items
Research client questions and escalations and coordinate resolutions
Support Workday benefits administration for implementations, renewals, reworks, and ongoing operations
Use client-specific benefit requirements, class grids, rates, eligibility rules, site verbiage, and documents to administer benefits accurately
Assist with updating requirements and client documentation for system builds and self-service sites
Collaborate with Client Managers, Workday implementation teams, EDI teams, carriers, vendors, and internal partners

Requirements

What you’ll need

2+ years of experience in benefits administration or a related field
Experience with carrier/vendor portals and detailed data entry
Strong attention to detail and accuracy with sensitive enrollment data
Excellent written, verbal, and client communication skills
Strong organization and ability to manage multiple priorities
Effective problem-solving and follow-through skills
Ability to work independently and collaboratively
Previous experience using Workday Benefits as an end user preferred
Experience supporting a benefits administration platform or benefits technology implementation preferred
Experience working with carrier portals and/or electronic enrollment files preferred
Workday Benefits or HCM experience is a plus, but not required
Must be authorized to work in the United States without current or future visa sponsorship