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ERP Benefits Data Analyst/Auditor
Benefit Harbor. Conduct post-open enrollment, monthly system, and quarterly enrollment audits .
Posted 10/17/2026full-timePlano • Texas • United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis, auditing, and quality assurance within benefits administration, with a strong focus on data accuracy and integrity. Proficient in managing complex projects and collaborating with stakeholders to resolve discrepancies and improve operational efficiency.
Highest-signal resume keywords
Data AnalysisAuditingQuality AssuranceMicrosoft ExcelBenefits Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationData ExtractionData ComparisonData StructuresElectronic Data FilesEnrollment DataEDI ProcessesAudit ProceduresDocumentation ManagementRoot Cause Analysis
Soft Skills
Analytical SkillsCommunication SkillsOrganizational SkillsCustomer Service OrientationProblem-Solving Skills
Tools & Technologies
Microsoft OfficeWorkdayERP SystemsBenefit Harbor PlatformDatabase Functions
Industry Keywords
Health InsuranceEmployee BenefitsEnrollment AuditsOperational FunctionsClient Support
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Conduct post-open enrollment, monthly system, and quarterly enrollment audits
- Validate accuracy and consistency of data exchanged between ERP systems and the Benefit Harbor platform
- Review audit results, identify discrepancies, document findings, and communicate issues
- Research data inconsistencies and investigate root causes
- Collaborate with stakeholders to support corrective actions through resolution
- Perform quality assurance reviews of enrollment data, reports, and electronic data files
- Maintain audit documentation, exceptions, follow-up activities, and resolution status
- Request, obtain, and review data extracts from carriers, vendors, Workday, and other ERP systems
- Compare data across systems and files to identify missing information, discrepancies, formatting issues, and transmission errors
- Investigate data-transfer issues and coordinate with technical teams and external partners
- Validate file updates, enrollment changes, and data corrections
- Maintain documentation for file specifications, audit procedures, recurring data issues, and workflows
- Investigate audit exceptions and reported system or file-related issues
- Manage assigned Client Support and TMS tickets, provide updates, and maintain documentation through completion
- Escalate unresolved or complex issues with supporting details and findings
- Maintain ownership and follow up on assigned issues
- Support Client Services and Operations with data inquiries, reporting requests, and troubleshooting
- Meet deadlines for audits, data extracts, support tickets, and deliverables
- Build working relationships with carriers, vendors, Client Services, Operations, Development, and internal teams
- Communicate audit findings and resolution updates to technical and non-technical stakeholders
- Improve audit procedures, data quality controls, workflows, and operational efficiency
- Participate in special projects and perform additional duties as assigned
Requirements
What you’ll need- Bachelor’s degree in business, Information Systems, Healthcare Administration, or a related field; equivalent relevant professional experience may be considered
- At least two years of experience supporting complex projects, data analysis, auditing, quality assurance, benefits administration, or related operational functions
- Experience working with health insurance, employee benefits, enrollment data, or EDI processes is preferred
- Proficiency in Microsoft Office applications
- Intermediate-level Excel and Access skills required
- Strong analytical skills and ability to identify inconsistencies, investigate discrepancies, and support resolutions
- Ability to work with spreadsheets, structured data, electronic files, and recurring reports
- Familiarity with database functions, data structures, and data validation techniques is preferred but not required
- Ability to organize electronic files and maintain accurate documentation
- Willingness and ability to learn proprietary platforms, ERP systems, EDI file formats, and benefits administration processes
- Strong written and verbal communication skills
- Ability to explain findings and technical issues to technical and non-technical audiences
- Ability to investigate concerns and communicate next steps
- Professional, responsive approach with internal teams, carriers, vendors, and business partners
- Strong customer service orientation and commitment to timely communication, follow-up, and issue resolution
- Exceptional attention to detail and commitment to data accuracy and integrity
- Strong organizational and time management skills
- Ability to manage multiple assignments and meet recurring deadlines
- Logical and methodical approach to research, troubleshooting, and problem-solving
- Ability to adapt to changing priorities in a fast-paced, deadline-driven environment
- Ability to collaborate effectively and contribute to shared team objectives
- Authorization to work in the United States without current or future visa sponsorship