ERP Benefits System Administrator

Benefit Harbor

. Build, configure, map, and maintain products and client-specific configurations within the Benefit Harbor platform .

Posted 10/17/2026full-timePlano • Texas • United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex projects and supporting technical operations within employee benefits and health insurance domains. Proficient in system configuration, data management, and cross-team collaboration to enhance operational efficiency and ensure compliance.

Highest-signal resume keywords

Project ManagementEmployee Benefits AdministrationSystem ConfigurationData AnalysisCustomer Service Orientation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System AuditsConfiguration ManagementData StructuresTechnical TroubleshootingMicrosoft ExcelMicrosoft AccessReport MaintenanceAPI Issue ResolutionWorkflow AutomationDocumentation Development

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsAttention to Detail

Industry Keywords

Health InsuranceBenefits AdministrationEligibility AdministrationClient SupportOperational Support

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Build, configure, map, and maintain products and client-specific configurations within the Benefit Harbor platform
Administer cases, groups, employer records, and plan definitions
Set up and maintain divisions, regions, locations, eligibility configurations, and employer administrator access
Copy, update, and maintain reports, case configurations, and related system records
Conduct system audits and quality assurance reviews
Validate configuration accuracy, document audit findings, and support corrective actions
Test system configurations, product builds, reports, and functionality enhancements
Investigate system, configuration, and API-related issues and implement solutions with developers and technical partners
Manage client support tickets and client escalations through resolution
Coordinate with EDI Analysts and operational team members on data transfers, product configurations, reports, and case builds
Provide day-to-day administrative and technical support to the ERP Operations team
Monitor tasks, manage competing priorities, and complete deliverables and system updates on time
Identify workflow improvements through automation, enhanced functionality, process standardization, and documentation
Develop and maintain documentation for audits, configuration changes, troubleshooting activities, and processes
Collaborate with Operations, Development, EDI, and other internal teams
Participate in special projects and perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s degree in business, Information Systems, Healthcare Administration, or a related field; equivalent relevant professional experience may be considered
At least two years of experience managing complex projects, supporting technical operations, or working in employee benefits, health insurance, benefits administration, or a related industry
Familiarity with employee benefits processes, eligibility administration, and health plan structures is required
Intermediate-level proficiency in Microsoft Office applications, particularly Excel and Access
Strong analytical and problem-solving abilities
Working knowledge of databases, data structures, and system configuration processes is preferred
Ability to learn proprietary software platforms, navigate administrative systems, and troubleshoot technical issues
Strong computer skills, including electronic file management, data organization, documentation, and email communication
Strong written and verbal communication skills
Ability to collaborate across teams and coordinate with internal stakeholders
Strong customer service orientation and commitment to timely follow-up and resolution
Exceptional attention to detail, accuracy, and data integrity
Strong organizational skills and ability to manage multiple assignments in a fast-paced environment
Logical, methodical approach to troubleshooting and root-cause analysis
Ability to adapt to changing priorities, meet deadlines, and maintain a sense of urgency
Must be legally authorized to work in the United States without current or future visa sponsorship