Integration Support Administrator

Benefit Harbor

. Support the Client Services & Deployment Lead and EDI Analyst with integration tasks and audits .

Posted 9/29/2026full-timePlano • Texas • United StatesJunior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and proficiency in Microsoft Excel for data analysis and reporting. Capable of supporting data operations and integration tasks while maintaining accuracy and integrity in data exchanges between systems.

Highest-signal resume keywords

Data Operations SupportMicrosoft Excel ProficiencyAnalytical SkillsWorkday Reports FamiliarityCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data IntegrationData AuditingAPI MonitoringData Discrepancy AnalysisVLOOKUPPivot TablesCSV File FormatTXT File FormatXML File FormatEDI Transactions

Soft Skills

Strong Work EthicAttention to DetailCollaborationProblem-SolvingCommunication

Tools & Technologies

Microsoft OfficeWorkdayBenefit Harbor

Industry Keywords

Data FlowClient OnboardingOpen EnrollmentException ReportsFile Builds

About the role

Key responsibilities & impact

Support the Client Services & Deployment Lead and EDI Analyst with integration tasks and audits
Compare Workday data reports with API data received by Benefit Harbor
Compare carrier file extracts with source data in Workday
Monitor and review API success/failure logs and exception reports
Confirm scheduled APIs executed as planned
Verify delivery of scheduled client files
Analyze carrier EDI output reports for data discrepancies
Identify and flag issues for resolution
Work with the internal team to communicate corrective actions to clients
Document processes and findings to support transparency and continuous improvement
Assist in testing and validating new file builds or updates
Partner with team members during new client onboarding and open enrollment activities
Maintain accuracy, integrity, and successful execution of data exchanged between Workday, Benefit Harbor, and benefit carriers

Requirements

What you’ll need

Some experience; 1–3 years of experience in a data operations, integration support, or auditing-related role
Strong knowledge of Microsoft Office
Proficiency in Microsoft Excel, including VLOOKUP, filters, pivot tables, and basic formulas
Exposure to CSV, TXT, and XML data file formats and understanding of data flow between systems is a plus
Familiarity with Workday reports or EDI transactions, such as 834 files, is a plus but not required
Strong analytical skills and ability to use data to define and resolve issues
Strong written and verbal communication skills
Ability to communicate with technical and non-technical personnel
Excellent listening skills and ability to ask probing questions, understand concerns, and overcome objections
Comfortable working collaboratively and taking direction from multiple team members
Ability to present solutions in a well-organized and clear fashion
Strong follow-up and follow-through skills with a sense of urgency and attention
Experience working collaboratively as a team member
Strong work ethic and self-starter attitude
Ability to manage multiple tasks and adapt to change in a fast-paced, high-intensity business setting
Integrity, reliability, responsibility, strong organizational skills, and high attention to detail
Ability to work Monday through Friday between 8 am and 5 pm, with some flexibility to support clients throughout the continental US
Authorized to work in the United States; sponsorship question included in application

Benefits

Comp & perks

Hybrid work model: 3 days in the office, 2 days remote
Some flexibility to support clients throughout the continental US
Occasional evening or weekend hours may be required during peak periods