Associate Director, Field Tools – Commercial & Medical Affairs

BeOne Medicines

. Serve as a strategic business partner for North America Commercial and Medical Affairs Field Leadership teams .

Posted 9/17/2026full-timeRemote • California • United StatesSenior💰 $143,700 - $193,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Commercial and Medical Affairs business applications and technology solutions, with a strong focus on data management, project management, and stakeholder collaboration. Proven ability to implement technology solutions that enhance operational efficiency and drive insights generation.

Highest-signal resume keywords

10+ Years Biotech ExperienceCommercial And Medical Affairs ExpertiseData Management And AnalysisProject Management SkillsTechnology Product Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness Insights ReportingTechnology Solutions ImplementationAutomation IdentificationField Tools StandardizationQA TestingUAT SupportPerformance TrackingCustomer Insight Requirements GatheringTechnical Data Operations

Soft Skills

Team ManagementExcellent CommunicationAnalytical Problem-SolvingRelationship BuildingTraining Development

Tools & Technologies

Field ToolsAnalytics PlatformsProject Management SoftwareData Quality ToolsCustomer Relationship Management Systems

Industry Keywords

Pharmaceutical IndustryBiotech IndustryCommercial SolutionsMedical AffairsTechnology Product Support

About the role

Key responsibilities & impact

Serve as a strategic business partner for North America Commercial and Medical Affairs Field Leadership teams
Support functional priorities and execution through platform and technology services
Build and execute roadmaps for Field insights solutions with local stakeholders
Enable and leverage AI solutions in field tools for rapid insights generation and automation
Translate local execution strategies into customer and business insight requirements
Gather business requirements and work with platform owners and vendors to deliver solutions
Oversee reporting operations and data quality for business insights
Lead resource allocation and prioritization across regions
Collaborate with vendors, developers, and stakeholders throughout the development lifecycle
Drive adoption and confidence in Field Tools and technology platforms
Co-lead training curriculum development and monitor tool utilization
Implement technology solutions to streamline territory management, engagement planning, performance tracking, and business reviews
Identify automation opportunities for manual business processes
Coordinate enhancements across Sales, Market Access, Regional Marketing, and Medical Affairs
Oversee release planning, compliance and data privacy reviews, hyper-care support, communications, training, office hours, and change management
Drive standardization of Field Tools and functionality across markets
Organize cross-functional, multi-workstream initiatives involving technology teams and stakeholder groups
Establish project management practices, manage interdependencies, and prioritize resources
Oversee technical operations and field support, including access management, platform availability, refreshes, inquiries, communications, outages, upgrades, and maintenance
Coordinate with Marketing Promotions teams to make digital content and multimedia available to field teams
Lead technical data operations and stewardship, including territory changes, IC credit reassignment, and affiliation changes
Build a support team and establish support SLAs and frameworks
Ensure integrity, consistency, and quality of reporting and ad hoc analytics layers
Enable self-service analytics and custom report development
Collaborate on secondary data needs and organize related training and awareness
Maintain alignment with business leaders on strategic priorities and emerging needs
Promote best practices for platform enhancement and software development lifecycle processes
Ensure operational reliability and readiness before production through QA testing, UAT support, and production transition reviews

Requirements

What you’ll need

10+ years of relevant Biotech or Pharmaceutical industry experience, or a Master’s degree with 7+ years of relevant experience
Deep understanding of Commercial and Medical Affairs business applications and technology solutions
Good team management skills, both direct and matrix
Strong data knowledge with pharmaceutical business knowledge and technical aptitude to define and advance commercial solutions
Understanding of best practices around Technology Product Management and Technical Product Support
Experience working in a fast-paced environment servicing a large number of Field users
Excellent written and verbal communication, presentation, and project management skills
Ability to coordinate needs assessments across the commercial organization and deliver comprehensive solutions
Ability to work well within a matrixed environment and build solid relationships across the organization
Exceptional analytical and problem-solving skills and solid business acumen
Ability to manage and provision large amounts of data to enable business analysis with high performance and trust
Ability to articulate complex technical problems and solutions to a wide business audience and communicate solution value
Ability to identify operational weakness and implement corrective action or plans
Proven ability to grow and develop others
Bachelor’s degree in Science, Engineering, Information Management, or related field
Estimated travel of 10–15%, primarily for key planning sessions, workshops, or major launch initiatives

Benefits

Comp & perks

Non-Commercial roles eligible for annual bonus plan
Commercial roles eligible for incentive compensation plan
Discretionary equity awards
Employee Stock Purchase Plan
Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness